Aftersales Service & Spare Parts Manager, Rivonia

Findojobs South Africa; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading recruitment agency is seeking an Aftersales Service & Spare Parts Manager for a permanent role in Rivonia, Gauteng. The ideal candidate should have over 5 years of automotive experience and knowledge in aftersales service management, particularly with Chinese brands. Responsibilities include developing service processes, supervising teams, and managing customer relationships. Competitive salary offered based on market trends.

Qualifications

• 5+ years of automotive experience required.
• Experience in aftersales service management at an OEM.
• Knowledge of Chinese brand after-sales service in the SA market.

Responsibilities

• Develop service standard process and design policies.
• Supervise service activities implementation.
• Lead and develop the aftersales service team.
• Manage claims and quality standards.
• Optimize service channels and enhance dealer capacity.

Skills

Automotive experience

Service management

Teamwork

Communication skills

Proficiency in MS Office

Education

Degree or above

Job description

Aftersales Service & Spare Parts Manager, Rivonia

Sheldon Recruitment and Selection

Job Ref:

EL003057/Janin

Date posted:

Monday, July 21, 2025

Location:

Johannesburg, South Africa

SUMMARY:
We are seeking an Aftersales Service & Spare Parts Manager, for a permanent role based in Rivonia, Gauteng.

POSITION INFO:
Applicants are required to meet the following criteria:

• Degree or above
• 5+ years automotive experience
• Experience in aftersales service management at an OEM’s
• Experience in management and knowledge of Chinese brand after-sales service in the SA market
• Proficient with MS office
• Good teamwork and communication skills

SUMMARY:
We are seeking an Aftersales Service & Spare Parts Manager, for a permanent role based in Rivonia, Gauteng.

POSITION INFO:
Applicants are required to meet the following criteria:

• Degree or above
• 5+ years automotive experience
• Experience in aftersales service management at an OEM’s
• Experience in management and knowledge of Chinese brand after-sales service in the SA market
• Proficient with MS office
• Good teamwork and communication skills

The successful applicant would be responsible for, but not limited to:

• Development of dealer service standard process and design of policies
• Supervision of service activities implementation
• Lead/develop after sales service team
• Claims and quality management – develop standards, quality analysis
• Service channel development and management – evaluating and optimizing channels
• Dealer capacity enhancement – organize dealer training
• Customer relationship management – surveys; customer improvement programs
• Spare parts management – procurement, management and forecasting of spare parts

Salary: Market related

To apply email detailed CV and all supporting documentation through to


If you have not received a response within 7 working days, please consider your application unsuccessful

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