Aftermarket Sales Specialist

Network Engineering; Gauteng; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A global industrial equipment manufacturer is seeking an experienced Inside Sales Specialist in Midrand. The successful candidate will support international clients by handling inquiries, providing quotations, and utilizing technical knowledge to promote products and services. The role requires strong communication and organizational skills, as well as proficiency in technical aspects of food processing equipment.

Qualifications

• In-depth knowledge of Dairy/Food processing plant operation and maintenance.
• Fluent in English and Afrikaans.
• Ability to handle technical inquiries in a busy sales office.

Responsibilities

• Handle enquiries from international clients for spare parts.
• Provide quotations for products and services.
• Follow up on quotations to secure business.

Skills

Customer-centric attitude

Communication skills

Organizational skills

Technical advice

Tools

SAP 6

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Inside Sales Specialist

Reference: NES-KOMU-1A

Global Industrial Equipment Manufacturer in Midrand is looking to hire an experienced Inside Sales Specialist.

Responsibilities

• Handle enquiries from an international client base for spare parts for standard and customised engineered products.
• Provide quotations promptly, including price, lead time, and payment terms.
• Liaise with internal departments such as Customer Service, Engineering, Production, Finance, as well as field sales personnel and suppliers.
• Follow up on quotations proactively to secure business.
• Prepare spare parts lists for new capital equipment and track aftermarket business opportunities.
• Update opportunities weekly in the CRM tool.
• Analyze quotation success rates and report to management.
• Utilize technical knowledge to sell and promote products/services via telephone.
• Provide technical advice related to equipment use, operation, and maintenance.
• Prepare sales quotations and proposals, and follow up to ensure customer satisfaction.

Requirements

• In-depth knowledge of Dairy/Food processing plant operation and maintenance, especially sanitary equipment like PHE, Separator, Homogeniser, Mixer, Pumps, Valves.
• Strong customer-centric attitude.
• Professional and composed communication, even under pressure.
• Excellent communication, influence, and presentation skills.
• Strong organization and planning skills.
• Fluent in English and Afrikaans.
• Ability to work in a busy internal sales office, handling technical inquiries.
• Proficiency with SAP 6, Microsoft Word, Excel, and PowerPoint.