AFRIKAANS telemarketer (In-office telephone sales) OPEN TO ALL

Talent Scout Recruitment; Gqeberha; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A recruitment agency is seeking a telesales person or call center representative in Gqeberha. The role involves making outbound calls to promote products and provide customer support. Candidates should have sales experience, excellent communication skills, and the ability to tailor solutions based on customer needs. This is a great opportunity to excel in a dynamic sales environment.

Qualifications

• Experience in telesales or call center environment.
• Proficient in sales techniques and customer service.
• Ability to handle objections and close sales.

Responsibilities

• Make and receive calls to sell products or services.
• Achieve sales targets through effective communication.
• Identify customer needs and tailor solutions.
• Maintain accurate records of calls and sales.

Skills

Sales communication

Customer relationship management

Problem-solving

Outbound calling

Tools

CRM software

Job description

Our client, in the medical software industry, is seeking a telesales person / or call center representative.

Duties involves making and receiving phone calls to sell products or services, provide customer support, and build relationships with customers.

The incumbent primarily focus on sales through outbound calls, while handling inbound enquiry calls, often dealing with a wider range of customer interactions.

• Outbound Calling : Contacting potential and existing customers to promote products or services, often using sales scripts as a guide.
• Sales Focus : Achieving sales targets and quotas by effectively communicating product benefits, handling objections, and closing deals.
• Customer Needs : Identifying customer needs and tailoring solutions to meet those needs, often involving upselling or cross-selling.
• Record Keeping : Maintaining accurate records of calls, sales, and customer information in databases / CRM system
• Product Knowledge : Developing a strong understanding of the company's products and services to answer customer questions effectively.