Africa Head of Corporate Communications - Johannesburg - Hybrid

TransUnion; Johannesburg; Hybrid; ZAR 60 000 - 100 000; Full time

Job summary

An established industry player seeks a dynamic Sr Manager for Corporate Affairs and Communications in Africa. This hybrid role is pivotal in shaping the external and internal reputation of the organization, ensuring message consistency across diverse regions. You will lead strategic communications initiatives, manage key client communications, and collaborate with various teams to promote the company's mission and values. If you have a knack for stakeholder management and a passion for impactful communication, this is your chance to make a significant difference in a forward-thinking environment.

Benefits

Fibre installation reimbursement

Flexible work arrangements

Professional development opportunities

Qualifications

• Develop and maintain corporate communications strategy for Africa.
• Provide strategic counsel within the region and to the global team.
• Enhance internal communications capabilities.

Responsibilities

• Manage corporate reputation through strategic communications.
• Coordinate activities around key topics and campaigns.
• Advise senior teams on communication matters.

Skills

Stakeholder management

Collaboration and relationship building

Effective communication and influence

Strategic planning

Creativity and analytical skills

Project management

Media knowledge

Understanding of internal communication best practices

Education

Relevant degree and professional training

Job description

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

The Africa Head of Corporate Communications is responsible for building the external and internal reputation of the company as a global information and insights company that makes trust possible in global commerce. Taking a ‘one TU approach’ in Africa, it combines both TransUnion Africa (TUA) and Global Capability Centre Africa (GCCA) into a single corporate communications strategy and program of activity.

The role is responsible for overall corporate positioning of the business and leads communications across all our Africa regions for all internal and external communications activity, including proactive PR, crisis/incident work, internal communications, and selected client communications that impact our corporate reputation.

This role unifies all TU entities and Africa regions activity and ensures message consistency. It reports to the Senior Director of Corporate Communications in Europe, Africa, and Asia, with a dotted line to the Senior Director of Marketing in Africa. It is the most senior in-region comms point of contact for Executives and Directors in both TUA and GCCA, navigating the unique features and stakeholders of the Africa market and the two entities supported, including Botswana, Kenya, Malawi, Namibia, Rwanda, Eswatini, and Zambia.

This role is key to telling our story in the region and has line management responsibility for direct reports across internal and external communications disciplines. It can draw on shared international and enterprise-level resources, including writers, designers, social media experts, agencies, crisis communications, and executive communication teams. It collaborates with wider enterprise teams to promote our mission, strategy, and value in the markets we serve.

This is a hybrid position requiring a few days per week in the Sandton office.

What You'll Bring:

• Develop and maintain TransUnion’s corporate communications strategy (internal and external) for all Africa markets and entities ('one TU approach').
• Manage priority client communications impacting corporate reputation.
• Provide strategic corporate communications counsel within the region and to the global team.
• Set annual goals aligned with stakeholders and global reporting requirements, ensuring integrated activity.
• Coordinate activities around key topics, campaigns, regulatory, and industry-specific changes, managing SLAs and dependencies.
• Support wider corporate, communications, and marketing strategies, including product launches, thought leadership, brand building, and partner programs.
• Assist in managing TransUnion’s PR agency and other suppliers for projects.
• Develop talent through coaching and mentoring within the team.
• Evolve KPI reporting and evaluation metrics aligned with strategic goals.
• Maintain core materials for ongoing corporate programs, including strategy documents, message briefs, and issue trackers.
• Maintain strong media awareness, opportunity spotting, and proactive/reactive press activities.
• Enhance internal communications capabilities to bring business entities and regions closer.
• Be a key member of the crisis/incident communications team.
• Advise on communication matters and provide ad-hoc consultancy to senior teams.

Impact You'll Make:

• Stakeholder management
• Collaboration and relationship building
• Ability to quickly understand complex information
• Creativity and analytical skills
• Multi-tasking ability
• Effective communication and influence
• Strategic planning
• Media knowledge
• Self-organization
• Project management
• Experience in campaigning, public affairs, and marketing
• Knowledge of marketing disciplines including social media
• Understanding of internal communication best practices
• Relevant degree and professional training

For South African positions, preference will be given to qualified candidates from designated groups in line with the company's Employment Equity plan and targets.

If you do not hear within 3 weeks, consider your application unsuccessful.

It is required that applicants reside in a fibre-ready home with space for confidential work, anywhere in South Africa with at least 100 Meg Fibre. Upgrading or installing fibre can be claimed back monthly.

This is a hybrid role, requiring regular virtual work and in-person presence at the Sandton office at least two days per week.

TransUnion Job Title: Sr Manager, Corporate Affairs and Communications