Africa Digital Platform: Innovation and Digital Asset (Digital Lab) Support

Africa Digital Platform: Innovation and Digital Asset (Digital Lab) Support

Pay Competitive

Location: Johannesburg/Gauteng

Employment type: Full-Time

Job Description

• Req#: 452076WD

Line of Service: Internal Firm Services

Industry/Sector: Not Applicable

Specialism: IFS - Internal Firm Services - Other

Management Level: Associate

Job Description & Summary: A career in our Business Operations - Practice Support practice, within New Business Ventures, will provide you with the opportunity to invest in new business models that leverage our knowledge and build solutions for the growing digital market. New Business Ventures identifies, develops, and commercialises technology-enabled solutions that deliver PwC value, knowledge, and experience to our clients. Each new solution focuses on data-driven platforms or other intellectual property based solutions that leverage emerging technologies and new business models. Through the process of building new solutions, we foster a culture of innovation within PwC, extend brand relevance in the market, and generate new revenue.

Our team is responsible for resource planning, forecasting and budgeting; and the management of venture contracts and billing of our portfolio of products.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Invite and give in the moment feedback in a constructive manner.
• Share and collaborate effectively with others.
• Identify and make suggestions for improvements when problems and/or opportunities arise.
• Handle, manipulate and analyse data and information responsibly.
• Follow risk management and compliance procedures.
• Keep up-to-date with developments in area of specialism.
• Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce.
• Build and maintain an internal and external network.
• Seek opportunities to learn about how PwC works as a global network of firms.
• Uphold the firm's code of ethics and business conduct.

Africa Digital Platform: Innovation and Digital Asset (Digital Lab) Support (AS2):

The Africa Digital Transformation team has a position to support our Africa Digital Transformation Platform Manager and Lead’s efforts in ensuring people across the Africa territory are aware of, understand, can make use of, and can apply the components of our digital platforms, specifically but not limited to:

• Digital Lab - housing all citizen-led digital assets, global and local, as our focus shifts to developing and consuming assets with a business impact.
• Innovation Platform - a centralised platform that allows for greater transparency and structure with regards to idea management and innovation.

In addition, this person will work within the SDT team, global teams and Africa Tech to roll out any new innovation or related platforms that become available, maintain the two platforms above and to enable new innovations across Line of Service.

To reflect and address the digital needs of the Africa firm, the newly restructured Africa Digital Transformation team is made up of three focal areas, namely: Digital Operations, Digital Platforms, and Digital Change and Upskilling. The Africa Digital Platform: Innovation and Digital Lab support role will support the Digital Platforms focus area and the Data Platform Manager and Lead. This role is for an experienced Associate who can contribute to our strategic thinking around ‘Growing as a data business’, playing a role in shaping our change management and adoption plans with our Digital Change and Upskilling team, to help our business use these platforms optimally in their line of work. That will result in a well understood digital ecosystem that meets the requirements of its users, our community of solvers, in the lines of service.

Key activities:

• Support the implementation of the digital strategy, vision and requirements around Digital Lab and the Innovation Platform, created by the Africa firm’s Digital leader and the Digital Platform Lead.
• Grow your technical expertise to support the implementation of the Digital Lab and Innovation Platform strategic plans to drive wider use of these platforms in Africa including the establishment of an Innovation Platform.
• Support the manager in the positioning of Digital Lab and Innovation Platform as well as gathering the user requirements of each to work with Africa Tech and global teams to establish any additions and enhancements that may lead to a better user experience and adoption.
• Develop knowledge and understanding of the Innovation Platform and Digital Lab, including how they are interlinked.
• Support the lead and manager in the coordination of activities with:
• the line of service Digital Transformation representatives to support their efforts to drive contribution and consumption of business impact assets on Digital Lab, around the collection of digital solution success stories, with a view to identify solutions that are repeatable and should be included as business impact assets on the Digital Lab.
• the line of service Digital Transformation representatives and all Innovation Platform stakeholders (internal and external) to ensure that the Innovation Platform functions as expected.
• Chief Data Officer and team on the data requirements of various projects and initiatives, as required.
• Support the lead and manager in the governance and curation process for Digital Lab and all Digital assets within it.
• Support the lead and manager in the adoption rates across the Digital Lab and Innovation Platform. Undertakes analysis of adoption activities using the success metrics. Monitor progress and update the team including any plans to change the adoption rates.
• Work with the Digital Change and Upskilling Team:
• To help determine change management activities, training, communications and support needed for the lines of service for all initiatives across all the platforms.
• To help design and implement a programme of tailored demonstrations, integrated with the lines of service’s own activities to drive wider use of assets on Digital Lab;
• Help provide oversight and input into the development and maintenance of training material which enables all users to proficiently use the platforms.
• Help coordinate and where needed deliver training and demo sessions when required as determined in the change management plans.
• Have an understanding of our ‘In-LoS Asset Development Framework’ and how it integrates with the governance and curation processes for Digital Lab.
• Provide support to the Digital Accelerators and the Digital Accelerator Programme.

Desired Knowledge, Skills, Qualification & Experience:

• A newly qualified candidate with a degree in Business Studies / Engineering / Information Technology / Data Engineering or related.
• Some skills and experience in workflow automation. Exposure to tools such as Alteryx, Databricks, Google’s Apps-Script, Microsoft PowerApps and/or PowerBI will be advantageous.
• Basic knowledge/understanding of scripting and database languages such as Python, R, UiPath, SQL, or JavaScript.
• Creativity and an innovation mindset.
• Understanding and interest in how digital technology and data analytics can, and are changing people’s lives including a user centric mindset when delivering this in their role.
• Good communication skills combined with good writing and presentation skills.
• Project management skills.
• Self-driven and organised.
• Flexible and adaptable.

Education: Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications:

Required Skills:

Optional Skills:

Desired Languages:

Travel Requirements: Up to 20%

Available for Work Visa Sponsorship? No

Government Clearance Required? Yes

Job Posting End Date: June 30, 2023

About the company

PricewaterhouseCoopers is a multinational professional services network of firms headquartered in London, United Kingdom, operating as partnerships under the PwC brand.