Advancing Financial Adviser

Old Mutual South Africa; Parys; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Old Mutual South Africa is seeking a proactive professional to support customer service, CRM data management, and business development across our client base in South Africa. The role emphasizes consultative selling and understanding customer needs to identify sales opportunities.

You will engage with visitors and stakeholders, ensure operational compliance, and contribute to data exploration and relationship building within the network of influence.

Qualifications

• NQF Level 5 or equivalent is required.
• Strong consultative selling and customer service skills.
• Experience in CRM or data handling is a plus.

Responsibilities

• Provide Customer Service and support to visitors and clients.
• Perform Solutions Analysis to identify client needs and opportunities.
• Receive Visitors and manage front-desk duties with professionalism.
• Manage Customer Relationship Management (CRM) Data to ensure accuracy.
• Clarify Customer Needs and propose suitable solutions.
• Develop Customer Relationships and prospect for new opportunities.
• Ensure Operational Compliance in daily activities.
• Support Business Development initiatives and growth strategies.
• Create Sales Opportunities through proactive engagement and outreach.
• Explore data to uncover insights and drive decisions.
• Leverage Network of Influence to expand reach and impact.

Education

NQF Level 5

Job description

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Responsibilities

• Customer Service
• Solutions Analysis
• Receiving Visitors
• Customer Relationship Management (CRM) Data
• Customer Needs Clarification
• Customer Relationship Development / Prospecting
• Operational Compliance
• Business Development
• Sales Opportunities Creation
• Data Exploration
• Network of Influence

Skills

Consultative Selling, Customer Feedback Management, Customer-Focused, Customer Service, Customer Understanding, Evaluating Information, Identifying Customer Needs, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships

Competencies

• Balances Stakeholders
• Builds Networks
• Communicates Effectively
• Customer Focus
• Ensures Accountability
• Instills Trust
• Interpersonal Savvy
• Manages Complexity

Education

NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent (Required)

Closing Date

19 October 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!