Admissions Officer (Fixed Term Contract) x6

Emeris; Durban; Presencial; ZAR 201.000 - 268.000; Jornada completa

Descripción de la vacante

Emeris Durban North Campus is recruiting for Admissions Officers on a fixed-term contract (x6). The role encompasses admissions and registration administration, document handling, and compliance with admissions policies.

You will work with the campus recruitment team to resolve queries and manage the admission process from application to registration. Requirements include a National Diploma or higher and at least 3 years of administrative experience, ideally in admissions.

Formación

• Minimum 3 years of administrative experience, ideally in admissions.
• National Diploma or Advanced Certificate and/or higher qualifications are preferred.
• Ability to verify registrations and manage documentation with accuracy.

Responsabilidades

• Manages student admissions and registration administration.
• Collaborates with campus Student Recruitment team to handle admissions queries.
• Verifies documentation, conducts holds, and ensures compliance with admission criteria.
• Prepares admission letters and tracks progress from application to registration.
• Engages with Finance and the Admissions Specialist to resolve issues and issue new offers.

Conocimientos

Interpersonal skills

Computer proficiency

Planning

Time management

Deadline-driven

Attention to detail

Educación

NQF Level 6 credential

NQF Level 7+ advantage

Descripción del empleo

Direct Reporting Line

Deputy Head: Student Admission

Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.

Emeris Durban North Campus has a vacancy for Admissions Officers - (Fixed Term Contract) x6.

Key Performance Areas

Student Application & Admission Administration

• Collaborates with the campus Student Recruitment team to generate student admissions related queries.
• Follows up with the Student Recruitment team for missing student information in order to finalise all student admissions related queries.
• Evaluates student admissions against the set admission criteria and communicates the appropriate outcomes.
• Liaises with the campus Student Recruitment team during the admission evaluation process and assessment.
• Escalates admission queries to the Admissions Specialist.
• Liaises with the campus Student Recruitment team on the management of admission waitlists.
• Liaises with the campus Student Recruitment team on the management of declined admissions and expired offers and the issuing of new offers of study.
• Documents management and issuance of appropriate admission letters.
• Determines conditions associated with student admission and follows up on them thereafter.
• Determines the eligibility of the admittees onto academic programmes.
• Tracks student admissions through to registration.
• Reports on admission progress to the Deputy Head: Student Recruitment & Sales Operations Manager (Distance & Admissions).
• Adheres to established service level agreements of the admissions process set by the organisation.
• Works with the Finance department on finance related issues of admission.
• Works with the Admissions Specialist & Sales Operations Manager (Distance & Admissions) to ensure admission compliance for the campus.
• Works with the Admissions Specialist on national admission projects.

Student Registration Administration

• Applies necessary holds on student accounts based on outstanding documentation or conditional admissions
• Verifies registrations against the admission criteria.
• Responsible for completing all School of Education counselling documentation prior to admission approval to ensure students are registered for the correct FAL/diadactic modules. All counselling documents must be uploaded to the applicant profile before admission is approved.
• Manages the new student transfer process in conjunction with Deputy Head: Student Recruitment, Marketing Assistants and other relevant stakeholder, and thereafter sends to the finance department for processing (from admission to registration).
• Processes new student SLP & NQP registrations as required by Deputy Head: Student Recruitment.
• Takes ownership of the external credit application process for new students once application has been submitted - supports student with application to the Hub and responsible for follow up until outcome is received by student.
• Checks the National Senior Certificate (NSC) exception reports on a weekly basis.
• Follows up on all outstanding documentation and uploads once received.
• Ensures compliance of international students from a document perspective.
• Adheres to the International Student Policy/Procedure and updates reports regularly.
• Re-audits all registration files in line with the stipulated deadline for the Data Verification Report.
• Re-audits all registration files by the audit date stipulated by the Registrar, this would include the following; the South African Qualifications Authority SAQA / Universities South Africa (USAF) qualifications, study visas and all conditional acceptance - including remarks, international Students and all outstanding documentation.
• Tracks and monitors conditional admissions throughout the year such as Universities South Africa (USAF) / South African Qualifications Authority (SAQA) / combined National Senior Certificate (NSC ) / study visas and all other ad hoc conditional admissions.
• Adheres to the established service level agreements of the registration process set by the organisation.

Reports and Other

• Facilitates continuous communication with the Assistant Registrar in relation to resolving the Registrar related queries.
• Complies with The Protection of Personal Information Act (POPIA) legislation relevant to new student admissions.
• Performs other ad hoc administrative and/or reporting duties as and when required.

Competencies / Skills required

• Superior interpersonal and communications skills
• Computer proficiency
• Planning skills
• Time management skills
• Deadline and results driven
• Best suited to a friendly, organised and systematic person who has an eye for detail and who works accurately and is able to handle pressure

Minimum Qualification Requirement

• Minimum of a National Diploma/Advanced Certificate (NQF Level 6). Advanced Diploma or Degree (NQF Level 7) advantageous

Minimum Work Experience Requirement

• Minimum of 3 years administrative experience (ideally with admissions experience.

Emeris isan Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.