Admissions Officer (Fixed Term Contract) x 4

ADvTECH; Pietermaritzburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Emeris Pietermaritzburg Campus is seeking four Admissions Officers on a fixed-term contract to help manage student applications and admissions administration. You will collaborate with campus teams to handle inquiries, verify registrations, and issue admission letters, while liaising with senior staff to resolve issues and ensure policy compliance.

The role requires strong communication, organizational skills, and attention to detail in a fast-paced environment, with emphasis on accuracy and

Qualifications

• National Diploma/Advanced Certificate required; degree advantageous.
• Minimum 2 years’ administrative experience, ideally in admissions.

Responsibilities

• Handle student admissions queries and liaise with campus retention teams.
• Verify registrations against admission criteria and update records.
• Issue admission letters and track eligibility for programmes.
• Coordinate with Senior Admission Officer and Registrar on outcomes.
• Maintain documentation and ensure POPIA compliance in records.
• Prepare and file reports on admission progress and timelines.

Skills

Interpersonal skills

Communication

Computer proficiency

Planning

Time management

Attention to detail

Education

National Diploma/Advanced Certificate (NQF6)

Job description

Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.

Emeris Pietermaritzburg Campus has a vacancy for 4 XAdmissions Officer's (Fixed Term Contract)

Student Application & Admission Administration

• Collaborates with the campus student retention team to generate student admissions related queries.
• Follows up with the campus retention team for missing student information in order to finalise all student admissions related queries.
• Evaluates retention student admissions against the set admission criteria and communicates the appropriate outcomes.
• Liaises with the campus student retention team during the admission evaluation process and assessment.
• Escalates admission queries to the Senior Admission Officer and Office of the Registrar
• Liaises with the campus Head Academic Operations on the management of declined admissions and expired offers
• Documents management and issuance of appropriate admission letters.
• Determines conditions associated with student admission and follows up on them thereafter.
• Determines the eligibility of the admittees onto academic programmes.
• Tracks student admissions through to registration.
• Reports on admission progress to the Senior Admission Officer and Head: Academic Operations
• Adheres to established service level agreements of the admissions process set by the organisation.
• Works with the Finance department on finance related issues of admission.
• Works with the Senior Admission Officer to ensure admission compliance for the campus.
• Works with the Academic Operations Manager on national admission projects.

Student Registration Administration

• Checks pre-requisites for 1st to 2nd semester.
• Verifies registrations against the admission criteria.
• Checks the accuracy of student registration information on an ongoing basis.
• Manages the de-registration and transfer process, and thereafter sends to the Finance department for processing.
• Follows up on all outstanding documentation and uploads once received.
• Determines eligibility and captures academic credits.
• Determines maximum completion time and credit load of such registrations.
• Maintains student records for a period of two years before archiving the files in line with the data retention regulations of the Protection of Personal Information Act (PoPIA).
• Ensures compliance of international students from a document perspective.
• Adheres to the International Student Policy/Procedure and updates reports regularly.
• Re-audits all registration files in line with the stipulated deadline for the Data Verification Report.
• Re-audits all registration files by the audit date stipulated by the Registrar, this would include the following; the South African Qualifications Authority SAQA / Universities South Africa (USAF) qualifications, study visas and all conditional acceptance - including remarks, international Students and all outstanding documentation.
• Tracks and monitors conditional admissions throughout the year such as one module outstanding / Universities South Africa (USAF) / South African Qualifications Authority (SAQA) / combined National Senior Certificate (NSC ) / study visas and all other ad hoc conditional admissions.
• Adheres to the established service level agreements of the registration process set by the organisation.
• Drafts letters for current students such as; Proof of Registration letters, Travel letters, Medical Aid letters, Universities South Africa (USAF) letters, SAQA letters and Study Permit letters for Returning students.

Graduation

• Determines eligibility of the graduation cohort including late graduation.
• Identifies and advises of any students who are graduating outside of their graduation year (exception graduates).
• Verifies student information for prospective graduates.
• Prepares Short Learning Programme (SLP) and Corporate offer certificates.
• Checks the graduation programme for sign off.
• Ensures that graduation timelines are met.
• Facilitates qualification certificate re-prints.

Student Query Management

• Processes assigned admission, graduation & registration tickets received face-to-face or via Assist

Reports & Other

• Facilitates continuous communication with the Assistant Registrar in relation to resolving the Registrar related queries.
• Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the Admission Centre.
• Performs other ad hoc administrative and/or reporting duties as and when required.

Competencies / Skills required:

• Superior interpersonal and communications skills
• Computer proficiency
• Planning skills
• Time management skills
• Deadline and results driven
• Best suited to a friendly, organised and systematic person who has an eye for detail and who works accurately and is able to handle pressure

Minimum Qualification Requirement:

• Minimum of a National Diploma/Advanced Certificate (NQF Level 6). Advanced Diploma or Degree (NQF Level 7) advantageous.

Minimum Work Experience Requirement:

• Minimum of 2 years administrative experience (ideally with admissions experience).

Emeris is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.