Direct Reporting Line
Head: Student Recruitment
About Vega
Vega is an educational brand of The Independent Institute of Education (The IIE), which is a leading private higher education provider in South Africa, registered with the Department of Higher Education and Training (DHET) and offering accredited qualifications.
Vacancy: Admissions Officer at IIE Vega, Johannesburg Campus
Duties and Responsibilities
Student Application & Admission Administration
- Collaborate with the campus Student Recruitment and Retention team to handle student admission queries.
- Follow up on missing student information to finalize admissions.
- Evaluate applications against admission criteria and communicate outcomes.
- Coordinate with relevant teams during evaluation and assessment processes.
- Escalate complex queries to the Admissions Manager and Registrar.
- Manage waitlists, declined admissions, and expired offers in collaboration with the recruitment team and academic leadership.
- Issue admission letters and determine conditions for admission.
- Assess student eligibility and track admissions through to registration.
- Report on admission progress to relevant managers.
- Ensure compliance with service level agreements and work with finance on related issues.
- Support national admission projects with the Admissions Manager.
Student Registration Administration
- Apply holds for outstanding documentation and verify prerequisites.
- Manage registration processes, transfers, and academic credits.
- Handle external credit applications and support international student documentation compliance.
- Maintain student records in accordance with POPIA regulations.
- Conduct regular audits and follow up on outstanding documentation.
- Draft various official letters for students and manage student grouping for scheduling.
Reports and Other Tasks
- Train new recruitment staff and upskill the sales team.
- Coordinate with the Registrar to resolve related queries.
- Ensure compliance with POPIA legislation.
- Perform ad hoc administrative and reporting duties.
Graduation
- Assess eligibility for graduation, including late and exception graduates.
- Verify student information and ensure graduation timelines are met.
- Facilitate certificate reprints.
Student Query Management
- Process tickets related to admissions, graduation, and registration received face-to-face or via Assist.
Required Competencies
- Excellent interpersonal and communication skills.
- Proficiency in computer applications.
- Strong planning and time management skills.
- Results-oriented with the ability to work under pressure.
- Organized, detail-oriented, friendly, and systematic.
Minimum Qualifications
- National Diploma/Advanced Certificate (NQF Level 6); Degree or Advanced Diploma (NQF Level 7) preferred.
Work Experience
- At least 2 years of administrative experience, preferably with admissions experience.
Salary and Benefits
- Competitive salary based on experience.
- Benefits include LinkedIn Learning, staff discounts, performance bonuses, provident fund, birthday vouchers, and annual leave.
Application Process
- Only suitable candidates will be contacted due to high application volume.
- Technical support available at https://hire.simplify.hr/ContactUs
Equal Opportunity Statement
The IIE is an equal opportunity employer, with a preference for underrepresented groups as per the South African Employment Equity Act. The company reserves the right to close the vacancy at any time.