Admissions Officer

Global Banking School; East London; On-site; ZAR 200,000 - 250,000; Full time

Job summary

A leading higher education provider is seeking an Admissions Officer for its East London campus. The role involves facilitating admissions, maintaining records, and providing advice to prospective students. Ideal candidates will be organized, have excellent customer service skills, and be adaptable to a fast-paced environment.

Benefits

25 days annual leave

Pension scheme

Tuition reimbursement for courses

Flexible benefits like Cycle to Work

Wellbeing center

Performance bonus

Qualifications

• Experience managing a wide range of admissions tasks.
• Methodical and organized with high accuracy.
• Ability to handle diverse workloads under deadlines.

Responsibilities

• Facilitate admissions process and ensure effective service delivery.
• Maintain accurate records and advise applicants on course options.
• Handle internal and external inquiries regarding applications.

Skills

Customer service

Organizational skills

Problem-solving

Attention to detail

Time management

Job description

Department : Admissions Location : Stratford, East London (On-site) Type of Contract : Permanent GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester.

Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.

Our Vision : Changing lives through education.

What We Do : The Admissions Department supports the business by evaluating, and enrolling qualified students.

It manages processes applications, advising prospective students, and ensures that enrolment targets are met in line with company strategy.

The role : Reporting to Admissions Manager the Admissions Officer will facilitate the admissions process while ensuring a connected and seamless approach to the service for applicants across the admissions service.

The Admissions Officer will be expected to contribute to the overall effective service delivery of providing information and support to ensure a high-quality admissions service is provided to applicants and academic.

Please note, we are unable to offer sponsorship for this position. What the role involves : To support and co-operate with the wider admission team to ensure the provision of an effective and efficient admissions service for GBS.To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems.Ensure accurate input of applicant related data and correction of applicant exception reports using the student management information system; in preparation of statistical returns (such as HESA).Provide advice and guidance on course options to applicants and potential applicants verbally and in writing.

Deal with all internal and external queries concerning the progress and status of an application.Provide a quality, customer focussed first line, advisory and information service, giving initial support and guidance on admissions policies and procedures.Carry out initial checks on applications for a portfolio of courses, (including but not limited to minimum entry requirements, criminal convictions, multiple application identification, immigration checks).Monitor the responses of applicants to decisions and update the information on the institutions student record system. What Experience / Skills are required : Experience of dealing with a wide range of demanding individuals and of resolving problems quickly and calmly.A methodical and organised approach to work with a high level of accuracy and an eye for detail.Experience of prioritising and ability to balance a diverse workload while working with precision.Good organisational and time management skills; scheduling and prioritising multiple projects and tasks with varying deadlines.Excellent customer service ethos to enable effective delivery of services to internal and external stakeholders at all levels.A flexible and adaptable attitude, including occasional evening and weekend working and off-site.Desirable Experience / Skills : A general understanding of the full student lifecycle from enquiry to enrolment and understanding of the importance of admissions processes in maintaining student records and contribution to overall student experience. What We Offer 25 days annual leave, plus 8 public holidays1-day extra leave per year of service, up to a maximum of 5 daysWorkplace pension schemeTuition reimbursement for career development coursesFlexible Benefits : Cycle to Work, Workplace Nursery, Techscheme and much morePerks@Work discounts platform, wellbeing centre and much moreReward and recognition programme£ award employee referral schemeDiscretionary annual performance bonusOne of my proudest achievements at GBS is being part of the Admissions department's growth and improvement.

Over the past three years, I've seen the team expand from 30 to 90 employees.

Being involved in shaping processes and ensuring admissions are robust and high-quality has been incredibly rewarding.

It's exciting to see how much we've accomplished as a team and how far we've come. — Barbara Vargas (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment.

We welcome applications from all backgrounds and communities.

We take our core values seriously and work hard to create an environment where everyone feels welcomed. #LI-Onsite #IndeedJune