Admissions Clerk - City Hospital

Joint Medical Holdings; Durban; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading healthcare provider in Durban is seeking an Admission Clerk to manage patient admissions effectively. The ideal candidate will have Matric, computer literacy, and relevant experience in a hospital environment. This role involves handling financial transactions, ensuring patient confidentiality, and providing compassionate customer service. Flexibility for shift work is essential as the position involves both night and day shifts.

Qualifications

• Experience with Medical Aids and Pre-authorizations essential.
• Minimum 1-2 years relevant hospital experience.
• Willingness to assume job ownership.

Responsibilities

• Receive patients into admitting booth with a positive attitude.
• Inform patients of payment procedures and deposit requirements.
• Administration controls relating to Cash Collections.

Skills

Computer literacy

Communication

Confidentiality

Customer service

Education

Matric

Tools

Delta 9 system

Job description

Position - Admission Clerk

Key Responsibilities

• Receive patients into admitting booth with a positive friendly approach and attitude.
• Inform patients of payment procedures, clarifying medical aid / private fee split.
• Inform private patients of the deposit to be paid and that the balance of their account is to be settled on discharge.
• Respect the confidentiality of patients, visitors and doctors requirements, addressing their needs with maturity and concern.
• Accept deposits and issuing of receipts for patient deposits e.g. maternity bookings, future operations (cosmetic plastic surgery) etc. ensuring security of monies by placing in the drop safe refer to Cash Policy.
• Administration controls relating to Cash Collections.
• Must be able to work under pressure, independently and unsupervised.
  
  
  

Minimum Requirements

• Must have Matric.
• Must be computer literate.
• Experience with the Delta 9 system is required.
• Must have minimum 1-2 years relevant hospital experience.
• Must be prepared to do shiftwork (Night shift / Day Shift)
• Must have experience with Medical Aids and Pre-authorizations Essential.
• Must have knowledge of admissions is essential.
• The ideal person will have willingness to assume job ownership, work independently and apply principles of continuous improvement.
• Switchboard experience would be an added advantage.