Admissions Clerk

LIFE Healthcare Group; Gauteng; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A vacancy exists for an Admissions Clerk at Life Roseacres Hospital, responsible for managing patient admissions and financial processes. Ideal candidates will be detail-oriented communicators with excellent customer service skills, proficient in MS Office, and knowledgeable in hospital protocols. The role requires high levels of motivation and reliability, working shifts including weekends.

Qualifications

• Computer proficiency in MS Office suite (Word, Excel, Outlook, PowerPoint).
• Strong customer service ethics and ability to multitask under pressure.
• Knowledge of hospital procedures and medical aid rules is preferable.

Responsibilities

• Carrying out admissions, discharges, and receptionist duties.
• Liaising with medical aids for pre-admission authorizations.
• Managing cash transactions and finalizing admission files.

Skills

Problem-solving

Customer responsiveness

Communication

Attention to detail

Education

Minimum Grade 12 Qualification

Tools

MS Office

Impilo

Imeds

Job description

A vacancy exists for an Admissions Clerk, based at Life Roseacres Hospital, reporting to the Reception Supervisor. The successful candidate will manage the financial and clinical risks of the patient event by ensuring accurate coding, collection of clinical information, and accounts submissions of patient hospitalization to achieve key strategic objectives.

Function

Patient services Facility Life Roseacres Hospital Position Admissions Clerk

Introduction

A vacancy exists for an Admissions Clerk, based at Life Roseacres Hospital, reporting to the Reception Supervisor. The successful candidate will manage the financial and clinical risks of the patient event by ensuring accurate coding, collection of clinical information, and accounts submissions of patient hospitalization to achieve key strategic objectives.

Critical Outputs

• Carrying out admissions, discharges, and receptionist duties in accordance with hospital protocols
• Liaising with medical aids to obtain authorization for pre-admission or admission
• Performing general administration duties involved in the admission of patients including coding, billing, finalizing, and submission of casualty files
• Receiving, receipting, and handling cash and completing drop safe register and dropping of cash in designated safes
• Daily management of the No-Auth screens to facilitate patient authorization
• Adhering to all Pre-admission, admissions, and related protocols
• Working 12-hour shifts including weekends, public holidays, and night duty as applicable
• Answering the hospital switchboard when required
• Collection of co-payments, deductibles, private fees when applicable, as well as related documentation
• Working out estimates on system for private patients according to group protocols
• Performing general administration duties involved in the pre-admission and admission of patients
• Follow-up of unregistered babies with schemes to obtain authorization for admission
• Daily clearing of rejection screens to manage and reduce financial risk
• Daily banking
• Understanding and following the processes of admitting COID (Injury on duty) patients
• Other tasks as delegated by Line Manager

Requirements

• Minimum Grade 12 Qualification and Computer proficiency in MS Office suite (Word, Excel, Outlook, and PowerPoint) - Academic checks will be performed to verify certificates and qualifications
• English as a first language – Verbal & written
• Strong customer service ethics and the ability to work under pressure with the ability to multitask
• Accurate handling of cash. (ITC and criminal checks will be performed on shortlisted candidates)
• Must be reliable, motivated, dedicated, and hardworking
• Excellent communication skills & experience in dealing with customers, with English as a pre-requisite.
• Knowledge of hospital procedures and medical aid and funder rules is preferable
• Working knowledge of Impilo and Imeds or related hospital admission systems will be an advantage
• Should be able to operate a busy switchboard and have an excellent telephone etiquette
• Must have own or reliable transportation to work due to shift working hours
• The position requires an enthusiastic, motivated, and well-organized individual

Competencies

• Problem-solving, analysis, and judgment
• Resilience
• Verbal & written communication
• Influencing
• Action orientation
• Excellence orientation
• Building relationships
• Customer responsiveness
• Organizational awareness
• Monitoring
• Attention to detail
• Rule orientation

Email: [e-mail]

Closing date: Wednesday, July 23, 2025

Internal applicants - Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.

Explore our vacancies and find the right opportunity for you. Download the application form and email it to the relevant contact person specified in the job advertisement.

Life Healthcare is an Equal Opportunity Employer.

Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert should consider their application as unsuccessful.