Admission Clerk

Findojobs South Africa; Gauteng; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A healthcare facility in Gauteng is seeking an Admission Clerk to manage patient admissions and provide high-quality service. The role requires a Grade 12 qualification, strong multitasking abilities, and cash handling experience. Candidates must be bilingual and familiar with healthcare practices. Flexibility in working hours is required. Join a professional team at Life Wilgers Hospital.

Qualifications

• Strong customer service ethic and ability to work under pressure, multitasking.
• Accurate handling of cash (ITC check will be performed).
• Bilingual proficiency.

Responsibilities

• Providing prompt, courteous service to all patients, visitors, and colleagues.
• Admitting all patients accurately on the Impilo System.
• Managing the collection of co-payments and private fees.

Skills

Customer service ethic

Multitasking ability

Problem-solving

Verbal communication

Written communication

Education

Grade 12 qualification

Tools

IMEDS

Impilo System

Job description

A vacancy exists for an Admission Clerk based at Life Wilgers Hospital, reporting to the Admissions Supervisor. The successful candidate will contribute to the effective functioning of the admissions department and become part of a professional team that strives for the highest standards of quality in Life Healthcare.

Function

Administration

Facility

Introduction

A vacancy exists for an Admission Clerk based at Life Wilgers Hospital, reporting to the Admissions Supervisor. The successful candidate will contribute to the effective functioning of the admissions department and become part of a professional team that strives for the highest standards of quality in Life Healthcare.

Critical Outputs

• Providing prompt, courteous service to all patients, visitors, wards, doctors, colleagues, and other hospitals.
• Admitting all patients accurately on the Impilo System in accordance with LHC protocol and procedures.
• Managing the collection of co-payments and private fees.
• Applying funder rules related to hospitalization, such as benefits and co-payments, will be advantageous.
• Liaising with medical aids to obtain authorization for all admissions/pre-admissions.
• Ensuring a high standard of documentation completion.
• Answering telephone calls as per LHC policies.
• Receiving and handling cash according to company cash management protocols.
• Confirming correct Emergency unit billing, managing account releases, and submitting to funders.
• Flexibility regarding working hours, including night duty, public holidays, and overtime.

Requirements

• Grade 12 qualification and computer proficiency (testing may be performed).
• Strong customer service ethic and ability to work under pressure, multitasking.
• Knowledge of IMEDS and Impilo systems is advantageous.
• Reliable, motivated, and hardworking.
• Accurate handling of cash (ITC check will be performed).
• Understanding of the private healthcare industry, its challenges, and role players is advantageous.
• Knowledge of funder rules related to hospitalization is advantageous.
• Ability to travel.
• Bilingual proficiency.
• Problem-solving, analysis, and judgment.
• Resilience.
• Verbal and written communication and presentation skills.

Internal applicants are encouraged to discuss their application with their line manager prior to applying. External candidates will also be considered.

Life Healthcare is an Equal Opportunity Employer.

Only shortlisted candidates will be contacted. If you do not hear from us within two weeks of the closing date, please consider your application unsuccessful.