Admission Clerk

LIFE Healthcare Group; East London; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading healthcare provider seeks an Admission Clerk for Life Beacon Bay Hospital. The role involves managing patient admissions, ensuring quality care, and performing administrative tasks, all within a team-oriented environment. Ideal candidates should possess a Grade 12 qualification and strong customer service skills.

Qualifications

• Grade 12 requirement.
• Computer literacy preferred (Impilo, MS Office).
• Customer service oriented.

Responsibilities

• Assist with admission of patients and administration.
• Manage accuracy of the admission process.
• Handle money and receipting.

Skills

Problem-solving

Customer Service

Communication

Teamwork

Computer literacy

Education

Grade 12

Tools

Impilo

MS Office

Job description

A vacancy existsfor an Admission Clerk positions based at Life Beacon Bay Hospital, reporting to the Reception Supervisor, Brigitt Raffie. The successful candidatewill be responsible to assist with admission of patients and administration as wellascontributing to the effective functioning of the admission department.

Function Patient services Facility Life Beacon Bay Hospital Position Admission Clerk Introduction

A vacancy existsfor an Admission Clerk positions based at Life Beacon Bay Hospital, reporting to the Reception Supervisor, Brigitt Raffie. The successful candidatewill be responsible to assist with admission of patients and administration as wellascontributing to the effective functioning of the admission department.

Critical Outputs

• Maintain a well-run, professional and patient focused admission environment.
• Manage the accuracy of admission process and the prevention of potential risk factors.
• Manage the accuracy of the bed booking procedure.
• Synergy and teamwork – working closely with credit controllers, case managers, reception staff, nurses and doctors.
• Liaising with medical aids to obtain authorizations for admissions.
• Manage the risk for the hospital by adhering to all related protocols.
• Ensure quality care to all patients is maintained.
• Perform switchboard duties as and when necessary.
• Handling money and receipting.
• Assist case management when required
• Daily petty cash and banking management
• Collection of co-payments, private fees when applicable as well as related documentation.
• Performing general administration duties involved in the admission and pre admission of patients, scanning, filling and assisting with obtaining of authorisation.
• Accepting bed bookings from doctor’s consulting rooms and other hospitals
• Compile a complete and accurate list per ward of pre-booked patients
• Liaising with wards regarding the bed bookings
• Reservation of beds for patients
• Rendering of support services and ad-hoc administration assigned by the Reception Supervisor

Requirements

• Grade 12
• Computer literacy (Impilo,MS Office will be advantageous)
• An enthusiastic, motivated, and well organised individual with initiative and able to handle pressure.
• Able to work shifts and overtime as required.
• Customer Service oriented.
• Excellent communication and interpersonal skills are a prerequisite.
• Teamwork essential.
• Knowledge of bed bookings
• Prior knowledge and experience of admissions and medical terminology

Competencies

• Problem-solving, analysis and judgement
• Resilience
• Engaging diversity
• Verbal & written communication and presentation
• Influencing
• Drive & energy
• Excellence orientation
• Ethical behaviour
• Building relationships
• Customer responsiveness
• Organisational awareness

Email [e-mail] Closing date Wednesday, July 2, 2025

Internal applicants - Before making an application, you are requested to discuss your application with your line manager.External candidates will also be considered.

Life Healthcare is an Equal Opportunity Employer.

Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.