Administrator Sandton

Magnus Consulting; Gauteng; On-site; ZAR 250,000 - 400,000; Full time

Job summary

A leading consulting firm seeks an experienced professional to drive business development and build stakeholder relationships in Gauteng. The role requires a proactive approach to support initiatives aligned with their core strategies and contribute to operational improvements. Candidates should have a solid background in branch administration, strong communication skills, and a motivation for continuous improvement.

Qualifications

• 3-5 years in a branch administration environment is required.
• Technical knowledge in administrative procedures and client service principles.

Responsibilities

• Build strong relationships with external stakeholders through networking.
• Support business development initiatives and corporate responsibility.
• Identify opportunities to improve business processes.

Skills

Business writing skills

Effective communication

Active listening skills

Education

Matric / Grade 12 / National Senior Certificate

Job description

Duties & Responsibilities

1. Build strong relationships with external stakeholders through networking and regular communication.
2. Support business development initiatives by implementing the agreed Service Level Agreement with regional distribution owners.
3. Contribute to a culture conducive to achieving transformation goals by participating in culture-building initiatives (e.g., Green Strategy).
4. Support corporate responsibility initiatives aligned with business strategy, such as Green Strategy.
5. Identify opportunities to improve business processes and systems by recommending effective operational improvements to add value.
6. Create awareness and expand business opportunities by presenting products through various media channels.
7. Support project implementation by coordinating activities and providing recommendations.
8. Develop new business initiatives and expand distribution channels through market and competitor analysis, proposing innovative service ideas.
9. Minimize risks by adhering to regulations, policies, and procedures, and executing governance protocols.
10. Identify business opportunities from existing and new channels by analyzing data, collaborating across departments, and engaging stakeholders.
11. Gather information to develop a Client Value Proposition (CVP) by understanding banking processes, researching market insights, and reviewing segment data to align with business strategy.
12. Compile business cases by collecting relevant information, analyzing findings, and drafting proposals with recommendations and alternatives.
13. Support the achievement of business strategy, objectives, and values by reviewing the Business Unit Plan and ensuring system, process, and service alignment.
14. Identify training needs and career development opportunities through management feedback.
15. Complete personal development activities within designated timeframes.
16. Share industry knowledge and trends with team and stakeholders during formal and informal interactions.
17. Obtain buy-in for developing new or improved processes by highlighting benefits and supporting implementation.

Desired Experience & Qualification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Minimum Experience: 3-5 years in a branch administration environment

Technical / Professional Knowledge

• Administrative procedures and systems
• Client service principles
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Effective communication and active listening skills

Personal Attributes

• Driving for results: setting high goals, monitoring progress, and striving for continuous improvement.
• Quality orientation: thoroughness, accuracy, and attentiveness to detail.