Administrator: Reception

Medi Clinic; Pretoria; On-site; ZAR 150,000 - 250,000; Full time

Job summary

A leading healthcare facility in Pretoria is seeking a dedicated individual to assist with patient admissions and discharges. In this role, you will be pivotal in ensuring operational efficiency while adhering to policies that preserve patient confidentiality and mitigate financial risks. Candidates with reception or administrative experience are particularly encouraged to apply.

Qualifications

• Minimum essential education is Grade 12.
• No previous experience is required, but reception administration and private healthcare experience is desired.

Responsibilities

• Assist patients in admissions and discharges professionally.
• Prevent operational and financial risks by following procedures.
• Maintain patient confidentiality during administration.

Skills

Debtpack Enquiry application

Admission process

Anatomy knowledge

Hospital switchboard systems

Patient Administration policies

Computer literacy

ICD and CPT codes

Medical Aid Schemes

Workmans Compensation Act procedures

Emergency Protocols

Education

Grade 12 or equivalent

Job description

Mediclinic Medforum| Arcadia, Pretoria | South Africa

Closing date: 11/06/2025
Number of positions: 1
Recruiter name: Nomsa Mbambo
Reference number: 61126
Workplace Type:On-site
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

KEY RESPONSIBILITY AREAS

Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure

Identify and prevent financial risks by adhering to policies and procedures

Ensure an effective discharge process as per the Patient Administration Manual

Maintain patient confidentiality

REQUIRED EDUCATION

ESSENTIAL EDUCATION: Grade 12 or equivalent

DESIRED EDUCATION: None

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE: None

DESIRED EXPERIENCE: Reception administration experience; Experience in a private healthcare facility

REQUIRED JOB SKILLS AND KNOWLEDGE

• Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
• Admission; Bed functions; Preparation for next day and discharge processes
• Anatomy (including terminology)
• Hospitals switchboard systems
• Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
• Patient admin programmes on the AS400 system
• Computer literate (Microsoft Office)
• ICD and CPT codes
• Medical Aid Schemes and the Private healthcare environment
• Workmans Compensation Act (WCA) processes; procedures and policies
• Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)
• Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile