Administrator: Reception

Mediclinic International; Oudtshoorn; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading healthcare provider in Oudtshoorn is seeking a professional to assist patients in admissions and discharges, ensuring adherence to operations. The ideal candidate should have a Grade 12 qualification and knowledge of patient administration in a healthcare environment. This role requires good understanding of financial risks and exceptional communication skills.

Qualifications

• Grade 12 or equivalent qualification is essential.
• No specific experience required, but reception administration in private healthcare is desirable.

Responsibilities

• Assist with patient admissions and discharges professionally.
• Capture and process admissions according to procedure.
• Identify and prevent financial risks adhering to company policies.

Skills

Debtpack Enquiry application

Admission and discharge processes

Anatomy knowledge

Hospitals switchboard systems

Patient Administration policies

ICD and CPT codes

Understanding of Medical Aid Schemes

Workmans Compensation Act processes

Financial risk identification

Education

Grade 12 or equivalent

Job description

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Closing date: 01/08/2025
Number of positions: 1
Recruiter name: Herculina Johanna Vermaak
Reference number: 62450
Workplace Type:On-site
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

KEY RESPONSIBILITY AREAS

Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure

Identify and prevent financial risks by adhering to policies and procedures

Ensure an effective discharge process as per the Patient Administration Manual

REQUIRED EDUCATION

ESSENTIAL EDUCATION: Grade 12 or equivalent

DESIRED EDUCATION: None

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE: None

DESIRED EXPERIENCE: Reception administration experience; Experience in a private healthcare facility

REQUIRED JOB SKILLS AND KNOWLEDGE

• Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
• Admission; Bed functions; Preparation for next day and discharge processes
• Anatomy (including terminology)
• Hospitals switchboard systems
• Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
• Patient admin programmes on the AS400 system
• ICD and CPT codes
• Medical Aid Schemes and the Private healthcare environment
• Workmans Compensation Act (WCA) processes; procedures and policies
• Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

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