Administrator : Reception

Medi Clinic; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading healthcare provider is seeking an admissions officer to assist with all aspects of patient admissions and discharges. The role focuses on ensuring a smooth process while adhering to procedures to minimize operational risks and exceeds client expectations. Ideal candidates will have a minimum of Grade 12 and possess skills in patient administration and computer literacy.

Qualifications

• Essential: Grade 12 or equivalent is required.
• Desired: Reception administration experience or experience in a private healthcare facility is a plus.

Responsibilities

• Process patient admissions and discharges efficiently.
• Prevent financial risks by adhering to policies.
• Maintain patient confidentiality at all times.

Skills

Computer literacy

ICD and CPT codes

Anatomy knowledge

Education

Grade 12 or equivalent

Tools

Microsoft Office

Job description

Mediclinic Midstream | Centurion | South Africa

Closing date: 27/06

Number of positions: 1

Recruiter name: Lebogang Modiko

Reference number: [Insert reference number]

Workplace Type: On-site

Employment Type: Permanent

Please note: If you are an internal employee on a fixed-term contract, please apply using an external candidate profile and not your employee profile.

MAIN PURPOSE OF JOB

To assist patients in all aspects of admissions and discharges in a professional manner, preventing operational and financial risks to the organization and exceeding client expectations.

KEY RESPONSIBILITY AREAS

1. Ensure admissions (including pre-admissions/bookings) are captured and processed as per procedure.
2. Identify and prevent financial risks by adhering to policies and procedures.
3. Ensure an effective discharge process as per the Patient Administration Manual.
4. Maintain patient confidentiality.

REQUIRED EDUCATION

• Essential: Grade 12 or equivalent
• Desired: None

REQUIRED EXPERIENCE

• Essential minimum: None
• Desired: Reception administration experience; experience in a private healthcare facility

REQUIRED JOB SKILLS AND KNOWLEDGE

• Debtpack enquiry application (check outstanding amounts if a patient is flagged as blacklisted)
• Admission, bed functions, preparation for next day and discharge processes
• Anatomy (including terminology)
• Hospital switchboard systems
• Patient administration policies and procedures (e.g., patient admin programmes on the AS system)
• Computer literacy (Microsoft Office)
• ICD and CPT codes
• Medical Aid Schemes and the private healthcare environment
• Workmen's Compensation Act (WCA) processes, procedures, and policies
• Emergency / Major Incident Protocols (e.g., fire, floods, robbery)
• Identifying possible financial risks (e.g., outstanding balances, blacklisted patients)

All applicants will be considered, with preference given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, including internal applicants/employees meeting the minimum requirements.

Note: If you are an internal employee on a fixed-term contract, please apply using an external candidate profile and not your employee profile.