Administrator: Reception

Medi Clinic; Centurion; On-site; ZAR 150,000 - 200,000; Full time

Job summary

Mediclinic in Centurion is seeking a dedicated individual for patient administration to assist in admissions and discharges. The role involves maintaining patient confidentiality and adherence to policies to ensure operational efficiency. This permanent on-site position provides an opportunity to work within a leading healthcare environment while complying with quality standards.

Qualifications

• Grade 12 or equivalent is essential.
• Experience in a private healthcare facility is desired.
• Reception administration experience is advantageous.

Responsibilities

• Assist patients with admissions and discharges professionally.
• Ensure processing of admissions as per procedures.
• Identify financial risks to prevent operational issues.

Skills

Debtpack Enquiry application

Admission

Anatomy

Patient Administration policies and procedures

Computer literate

Education

Grade 12 or equivalent

Tools

Microsoft Office

Patient admin programmes on the AS400 system

Job description

Mediclinic Midstream| Centurion | South Africa

Closing date: 27/06/2025
Number of positions: 1
Recruiter name: Lebogang Modiko
Reference number: 61613
Workplace Type:On-site
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

KEY RESPONSIBILITY AREAS

Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure

Identify and prevent financial risks by adhering to policies and procedures

Ensure an effective discharge process as per the Patient Administration Manual

Maintain patient confidentiality

REQUIRED EDUCATION

ESSENTIAL EDUCATION: Grade 12 or equivalent

DESIRED EDUCATION: None

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE: None

DESIRED EXPERIENCE: Reception administration experience; Experience in a private healthcare facility

REQUIRED JOB SKILLS AND KNOWLEDGE

• Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
• Admission; Bed functions; Preparation for next day and discharge processes
• Anatomy (including terminology)
• Hospitals switchboard systems
• Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
• Patient admin programmes on the AS400 system
• Computer literate (Microsoft Office)
• ICD and CPT codes
• Medical Aid Schemes and the Private healthcare environment
• Workmans Compensation Act (WCA) processes; procedures and policies
• Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)
• Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile