Administrator Office Manager

A Progressive organization based in Sandton specializing in ERP systems and debit order collections.

They are dedicated to offering superior business solutions to their diverse client base.

They are currently seeking a talented and detail-oriented Administrator & Office Manager to support the day-to-day operations.

The successful candidate will initially be employed on a three-month contract with the potential for permanent appointment based on performance and the achievement of set KPIs.

Responsibilities

1. Client Relations
   • Client Management
   • Vet new client applications and prepare relevant service agreements
   • Upload all client documentation to DocFox and follow risk assessment reporting and execute updates mandated by FIC
2. Client Services
   • Process client cancellations and update client records as needed
3. Administration
   • Record SOPs, provide SOP training, update and manage SOP repository, ensure review intervals are complete and recorded
4. Debt Management
   • Follow up on outstanding accounts and establish payment arrangements
   • Allocate EFT payments from bank statements to client accounts
   • Prepare and submit weekly and monthly statements to clients
5. Banking Activities
   • Perform account verifications and beneficiary setups
   • Maintain account names
   • Maintain account retainer balances
   • Conduct ten cold calls per day to schedule introduction meetings / update database
6. Order Processing
   • Manage hardware orders including client invoicing and supplier coordination
   • Perform quality checks and arrange courier services
7. Inventory Management
   • Oversee stock control and maintain accurate records
8. Human Resources
   • Post job positions when required / work with recruiters
   • Conduct initial interviews with shortlisted candidates
   • Manage leave records, monitor attendance, and issue warnings as directed by management
   • Maintain training records, organize training sessions
9. Reporting & Compliance
   • Compile and submit weekly and monthly activity reports to management
   • Maintain a FIC-compliant reporting system and file necessary reports
10. Office Management & Executive Assistance
    • Manage the Managing Director's calls, messages, and schedule
    • Coordinate and schedule meetings and appointments
    • Organize and maintain company documentation
    • Ensure a tidy, well-stocked office environment
    • Collaborate with vendors and service providers as needed

Requirements

1. Education & Experience
   • Minimum of five years working experience
   • Prior bookkeeping experience is advantageous
   • Intermediate-level proficiency in Excel and Word
   • Familiarity with basic accounting principles
   • Competence in filing and document management
2. Soft Skills
   • Excellent time-management and organizational abilities
   • Strong interpersonal and communication skills
   • Goal-oriented with proven problem-solving capabilities
   • Positive, trustworthy, and self-motivated outlook
3. Additional Requirements
   • Valid driver's license and reliable personal transport

Compensation

Salary : R - R per month
Performance Bonus : R (weekly performance-based)
Employment Type : Three-Month Contract (with potential for permanent placement)
Working Hours : Monday to Thursday : 8 : 00 AM - 5 : 00 PM, Friday : 8 : 00 AM - 4 : 00 PM