Administrator - Office Administrator.Consumer Prepaid

MTN; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

MTN is seeking an Administrator for their Johannesburg office to effectively manage administration within the Supply Chain Department. The ideal candidate will have at least 2 years of relevant experience and a strong background in office administration, ensuring efficiency and supporting core business operations. Responsibilities include generating requisitions, managing financial documentation, and facilitating effective communication with internal and external stakeholders.

Qualifications

• Minimum of 2 years’ experience in an area of specialization.
• Experience working in a small to medium organization.
• Knowledge of business etiquette, office software, and customer service is required.

Responsibilities

• Ensure efficient management of the administration requirements for the Supply Chain Departments.
• Co-ordinate and administer various requests and approvals.
• Maintain relationships with suppliers and partners, manage customer queries.

Skills

Customer service

Office Administration

Oracle Financial Module

Business writing

Telephonic skills

Education

Matric

Diploma in Office Administration

Tools

Oracle

Microsoft Office Suite

Job description

Job title : Administrator - Office Administrator.Consumer Prepaid

Job Location : Gauteng, Johannesburg Deadline : July 25, 2025 Quick Recommended Links

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Job Description

Mission / Core purpose of the Job :

• To ensure that the administration requirements for the Supply Chain Departments are managed efficiently and effectively.

Responsibilities

Context :

• Highly dynamic and fluctuating Telecommunications industry
• Within the legal, regulatory and commercial environment of South Africa
• Fast moving industry
• Context changes in terms of technology advancements
• Operate within the Commercial Operations environment within MTN
• Operate within the Telecommunications environment
• Characterized by high levels of operational pressure and deadlines
• MTN environment currently characterized by automation of processes of procedures

Key Performance Areas : Core, essential responsibilities / outputs of the position (KPA's)

Key Tasks : Administration

• Generation of Oracle Requisitions, monthly expenditure audits and purchase orders for departmental cost centres
• Ensuring that invoices are co-ordinated, namely : logging invoices on to manageable spreadsheets, ensuring that invoices are received, correctly distributed for approval and payments made on time and accurately
• Ordering and distribution of stationary and any other office supplies that are required for day to day use for the department
• Co-ordinate and administer the SIM requests, canteen cards, credit notes and other company books and documents
• Co-ordinate and administer divisional claims, expenditure and financial requests as submitted by management
• Co-ordinate and administer document approval for the General Manager via Adobe Sign, Oracle, or any other required system
• Distribution of general correspondence, filing and general office administration for management
• Involvement in strategic meetings (minutes), projects and business plans from a recording perspective
• Managing and updating Organograms for their respective departments
• Assist with ISO requirements in terms of content management and any websites / folders that are required

Customer Service

• Transfer of escalated customer queries to the relevant manager / supervisor to ensure resolution thereof
• Maintain relationships with partners and suppliers

Coordination

• Effective facilitation and coordination of meetings, workshops etc. and taking minutes of proceedings
• Co-ordination of function arrangements related to division
• Liaison with key vendors, suppliers, customers to facilitate meetings, payment follow-ups etc.
• Coordinate rewards and recognition process, including maintaining database, arranging gifts, functions, requisitions, etc.
• Manage diary for General Manager
• Handle all incoming calls, and transfer or take messages where required

Supervisory / Leadership / Managerial Complexity :

• None

Role Complexity :

• Attend regular staff meetings and management meetings
• Assist in compiling information required for the monthly Warehouse report
• Understand all relevant Service Level Agreements
• Lateral Dimensions : These indicate the areas where the individuals could contribute uniquely in addition to the indicated duties, as
• well as how they could be affected by others or circumstances not necessarily under their control.

Creativities (improvement / innovation inherent) :

• Recommend innovative solutions to enhance the performance of the Retail Channels function
• Innovation in arrangement of functions and events
• Give inputs in process and system improvements
• Late processing of invoices and receipt of invoices, payments, etc.
• Late delivery of month end data for report compilation
• Unavailability of key signatories
• Unavailability of key resources for events / meetings, etc.
• Incorrect, incomplete or late submission of information or documentation
• Dependent on other departmental processes, such as procurement

Collaboration : Refers to formal and informal relationships

• Responsibility towards :
• Direct reports : None
• Matrix reports : None
• Key customers : General Manager, Senior Managers, Line managers, Supervisors, Staff and External Customers

Discretionary Space : The degree to which individuals are allowed to exercise independent thought and judgement.

• Independent thought and Judgment :
• Objectives set for the unit
• Timeous and effective query co-ordination and feedback
• Arrangement of functions, events, etc.
• Discretion where required

Authorities :

• Management of confidential documentation and issues
• Access to agreed and stipulated information and documentation as specified by management
• Access to requisite systems to perform function as detailed

Qualifications

Job title : Administrator - Office Administrator.Consumer Prepaid

Job Location : Gauteng, Johannesburg Deadline : July 25, 2025 Quick Recommended Links

• Jobs by Location
• Job by industries

StartFragment

Job Description

Mission / Core purpose of the Job :

To ensure that the administration requirements for the Supply Chain Departments are managed efficiently and effectively.

Responsibilities

Context :

Highly dynamic and fluctuating Telecommunications industry

Within the legal, regulatory and commercial environment of South Africa

Fast moving industry

Context changes in terms of technology advancements

Operate within the Commercial Operations environment within MTN

Operate within the Telecommunications environment

Characterized by high levels of operational pressure and deadlines

MTN environment currently characterized by automation of processes of procedures

Key Performance Areas : Core, essential responsibilities / outputs of the position (KPA's)

Key Tasks : Administration

Generation of Oracle Requisitions, monthly expenditure audits and purchase orders for departmental cost centres

Ensuring that invoices are co-ordinated, namely : logging invoices on to manageable spreadsheets, ensuring that invoices are received, correctly distributed for approval and payments made on time and accurately

Ordering and distribution of stationary and any other office supplies that are required for day to day use for the department

Co-ordinate and administer the SIM requests, canteen cards, credit notes and other company books and documents

Co-ordinate and administer divisional claims, expenditure and financial requests as submitted by management

Co-ordinate and administer document approval for the General Manager via Adobe Sign, Oracle, or any other required system

Distribution of general correspondence, filing and general office administration for management

Involvement in strategic meetings (minutes), projects and business plans from a recording perspective

Managing and updating Organograms for their respective departments

Assist with ISO requirements in terms of content management and any websites / folders that are required

Customer Service

Transfer of escalated customer queries to the relevant manager / supervisor to ensure resolution thereof

Maintain relationships with partners and suppliers

Coordination

Effective facilitation and coordination of meetings, workshops etc. and taking minutes of proceedings

Making travel arrangements, bookings, etc for division

Co-ordination of function arrangements related to division

Liaison with key vendors, suppliers, customers to facilitate meetings, payment follow-ups etc.

Coordinate rewards and recognition process, including maintaining database, arranging gifts, functions, requisitions, etc.

Manage diary for General Manager

Handle all incoming calls, and transfer or take messages where required

Supervisory / Leadership / Managerial Complexity :

None

Role Complexity :

Attend regular staff meetings and management meetings

Assist in compiling information required for the monthly Warehouse report

Understand all relevant Service Level Agreements

Lateral Dimensions : These indicate the areas where the individuals could contribute uniquely in addition to the indicated duties, as

well as how they could be affected by others or circumstances not necessarily under their control.

Creativities (improvement / innovation inherent) :

Recommend innovative solutions to enhance the performance of the Retail Channels function

Encourage continuous service improvement

Innovation in arrangement of functions and events

Give inputs in process and system improvements

Vulnerabilities (control span)

Late processing of invoices and receipt of invoices, payments, etc.

Late delivery of month end data for report compilation

Unavailability of key signatories

Unavailability of key resources for events / meetings, etc.

Incorrect, incomplete or late submission of information or documentation

Dependent on other departmental processes, such as procurement

Collaboration : Refers to formal and informal relationships

Responsibility towards :

Direct reports : None

Matrix reports : None

Key customers : General Manager, Senior Managers, Line managers, Supervisors, Staff and External Customers

Key suppliers : External preferred vendors, Agencies

Relations, etc. : Cross-functional departments

Discretionary Space : The degree to which individuals are allowed to exercise independent thought and judgement.

Independent thought and Judgment :

Objectives set for the unit

Timeous and effective query co-ordination and feedback

Arrangement of functions, events, etc.

Discretion where required

Authorities :

Management of confidential documentation and issues

Access to agreed and stipulated information and documentation as specified by management

Access to requisite systems to perform function as detailed

Qualifications

Minimum Requirements

Education :

Matric

Diploma in Office Administration would be an advantage

GLOBAL EXPERIENCE STANDARDS

Minimum of 2 years’ experience in an area of specialisation; with experience in working with others

Experience working in a small to medium organization

Training :

Business Etiquette

Office Business Package - Excel Advanced, Windows, Word, PowerPoint

Customer service

Telephonic skills

Oracle Financial Module

Business writing

Competencies

Head - Big Picture Focus

Solution Provider - Executes task in relation to tactical plans

Problem Solver - Learns from others and draws on past experience to solve challenges

Quality Enabler - Executes on commercial practices and identifies areas of continuous improvement (MTN Value

Heart – Emotionally Intelligent

Culture and Change Champion - Role models practices by living the MTN values and vital behaviours

Caring People Employee - Is self-aware and takes accountability own personal development to realise full potential (MTN Value)

Relationship Manager - Champions the MTN brand (MTN Value)

Hands – Results Focused

Results Achiever - Delivers individual results and support team objective (MTN Value)

Operationally Astute - Organises work to deliver on daily priorities and plans

General working conditions / Inherent requirements / Tools of trade (e.g. shift work, drivers license (code), vehicle (make) specific tools (e.g. dial in facility, special cell phone, etc), special clothing, environmental requirements, etc.)

Standard working conditions

KPA Quality Standards / Measures (KPI'S for job)

Key Tasks : Administration

Follow – Up and successful completion on queries and customer concerns

Adherence to confidentiality and business ethic’s

Compliance to financial policies and standards

Compilation of management reports and minutes timeously and accurately

Apply Before : 07 / 23 / 2025

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Administrative / Management jobs