Administrative Support UK Property Management

The Legends Agency; Cape Town; Hybrid; ZAR 250,000 - 350,000; Full time

Job summary

A dynamic UK property management company is seeking Administrative Support based in Cape Town. In this remote role, you'll assist a UK-based Property Manager, managing day-to-day operations of a residential portfolio with clear growth potential into senior positions. The position offers comprehensive onboarding and a supportive team environment.

Benefits

Fully remote role

Long-term career path with leadership opportunities

Full onboarding and ongoing training provided

Flexible, collaborative work culture

Tailored benefits package

Qualifications

• 3+ years in administrative, property management, or operations support.
• Strong knowledge of UK rental compliance, HMO regulations, or willingness to learn.
• Excellent verbal and written English communication.

Responsibilities

• Handle incoming calls and emails from tenants, landlords, and contractors.
• Prepare and manage tenancy renewals, including document distribution.
• Organise property inspections and review follow-up actions.

Skills

Compliance

Documentation

Customer Service

Client Service

Property Management

Asset Management

Data Management

Systems Management

Education

Experience in administrative roles

Tools

Microsoft Office

Reapit

Fixflo

Job description

Administrative Support UK Property Management (Remote, Cape Town- Based)

Join a Growing UK Property Management Team Full-Time, Remote

Asset Management Support | Market-Related Salary | 8:30 AM - 5:00 PM UK Time

About Our Client

Our client is a dynamic and expanding property management company based in South London, specialising in residential property and HMO portfolios. With a forward-thinking and supportive culture, they combine local market knowledge with international capability, now building out a South African support hub. The team is known for its dedication to quality service, open communication, and continuous improvement. This is an exciting opportunity to join a UK-aligned business with long-term career prospects and potential for leadership growth.

The Role: Administrative Support

As the first South African hire, you will support a UK-based Property Manager in managing the day-to-day operations of a varied residential portfolio. You'll become a vital remote team member, responsible for core administrative functions, compliance tracking, communications, and systems management. This role offers the opportunity to grow into a senior support position and help onboard future junior team members as the SA-based team scales.

Key Responsibilities

• Handle incoming calls and emails from tenants, landlords, and contractors
• Prepare and manage tenancy renewals, including document distribution and deadline tracking
• Organise property inspections and review follow-up actions from reports
• Coordinate repair and maintenance work, liaising with contractors and logging completions
• Maintain compliance records (e.g., gas safety, HMO licences), ensuring timely renewals
• Support tenancy lifecycle tasks such as check-ins, check-outs, and deposit tracking
• Keep digital systems updated with accurate tenant and property data
• Assist with document creation, filing, and reporting for audits and client reviews
• Participate in weekly team video calls and stay connected through real-time comms

About You

• 3+ years in administrative, property management, or operations support
• Strong knowledge of UK rental compliance, HMO regulations, or willingness to learn
• Excellent verbal and written English communication
• Highly organised, detail-oriented, and self-managed
• Confident with Microsoft Office (Excel, Word, Outlook); tech-savvy and quick to learn new systems
• Prior experience with Reapit, Fixflo, or similar platforms (preferred)
• Positive, reliable, and collaborative team player
• Able to work UK business hours (8:30 AM - 5:00 PM SA time) with a stable internet connection

Benefits

• Fully remote role (potential hybrid in Cape Town Foreshore in the future)
• Long-term career path with leadership opportunities
• Full onboarding and ongoing training provided
• Weekly team calls and strong support from a UK-based team
• Flexible, collaborative work culture
• Tailored benefits package aligned to your needs and circumstances

Desired Skills:

• Administrator
• Operations Support
• Compliance
• Documentation
• Customer Service
• Client Service
• Property Management
• Asset Management
• Data Management
• Systems Management