Administrative Officer: Responsible Gambling, Research And Communication

Western Cape Gambling & Racing Board; Cape Town; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Western Cape Gambling & Racing Board invites applications for an Administrative Officer: Responsible Gambling, Research and Communication. This role provides administrative, coordination and operational support to the RGRC Unit in a regulatory environment.

The successful candidate will have a National Diploma in relevant field, 3 years’ experience, and a valid Code B driver's licence, with strong report-writing and Microsoft Office skills to support governance and stakeholder communications.

Qualifications

• A National Diploma in Office Administration or related field with 3 years' regulatory experience.
• Strong report-writing and administrative skills.
• Proficient in Microsoft Office applications.
• Valid Code B driver's licence.

Responsibilities

• Provide administrative and coordination support to the Responsible Gambling, Research and Communication Unit.
• Assist with data gathering, documentation, and reporting tasks.
• Coordinate internal and external communications as required.

Skills

Report writing

Microsoft Office

Communication skills

Team collaboration

Education

National Diploma in Office Administration

National Diploma in Business Administration

Social Sciences or related field

Tools

Microsoft Word

PowerPoint

Excel

Outlook

Job description

The Western Cape Gambling and Racing Board, a statutory body established to regulate and monitor the gambling and betting industry within the Western Cape and an Equal Opportunity Employer, invites applications for the following position.

ADMINISTRATIVE OFFICER: RESPONSIBLE GAMBLING, RESEARCH AND COMMUNICATION

The purpose of this position is to provide administrative, coordination and operational support to the Responsible Gambling, Research and Communication Unit.

The successful candidate will be a team player who is able to work effectively with people at all levels while also working independently. The position requires strong administrative and organisational skills; attention to detail; sound judgement and problem-solving ability; strong report-writing skills; good written and verbal communication skills; professionalism; empathy; and the ability to handle sensitive and confidential information. Computer literacy and proficiency in Microsoft Office are essential.

The minimum requirements are:

A National Diploma in Office Administration, Business Administration, Social Sciences, or a related field relevant to the functions of the position, with three (3) years’ relevant experience within a regulatory environment. A valid Code B driver's licence.

Candidates must have a sound knowledge of the following:

Computer applications (e.g. Microsoft Word, PowerPoint, Excel, Outlook, etc.), and report writing.

The following will be advantageous:

Certification in Basic Counselling/Responsible Gambling/ Addictions Treatment. Experience working in a research environment. Experience in the gambling industry. Experience in responsible gambling programmes and gambling self-exclusion processes. Knowledge of addiction-related support, intervention and referral processes. Knowledge of the legislative and regulatory frameworks applicable to responsible gambling.