Administrative Officer: Postgraduate Studies Support (Post Level 10.1)

Department Description/Departement Beskrywing

Division for Research Development

Postgraduate Office

Administrative Officer: Postgraduate Studies Support (Post Level 10.1)

(Stellenbosch Campus)

Ref. ANO/078/0425

The function of the Postgraduate Office (PGO) at Stellenbosch University (SU) includes enrolment advice and support to prospective and current postgraduate students,

administration and support of student cohorts enrolled in joint/collaborative degree programmes.

The Postgraduate Studies Support (PGSS) unit supports currently enrolled and prospective students as well as staff who are working with postgraduate students,

by advising on postgraduate study options, conducting international credential evaluations and assessing eligibility for admission to postgraduate studies.

The goal is to create an enabling postgraduate environment in collaboration with the faculties and other support service divisions,

thereby improving the overall quality of postgraduates' academic and research experience and postgraduate enrolment lifecycle in general.

Afdeling Navorsingsontwikkeling

Nagraadse Kantoor

Administratiewe Beampte: Nagraadse Studies Ondersteuning (Posvlak 10.1)

(Stellenbosch-kampus)

Verw. ANO/078/0425

Die funksie van die Nagraadse Kantoor (NK) aan die Universiteit Stellenbosch (US) sluit in inskrywingsadvies en ondersteuning vir voornemende en huidige nagraadse studente,

sowel as die administrasie en ondersteuning van studentekohorte wat ingeskryf is vir gesamentlike/samewerkende graadprogramme.

Die Nagraadse Studies Ondersteuning-eenheid ondersteun tans beide huidige en voornemende studente, asook personeel wat met nagraadse studente werk,

deur advies te gee oor nagraadse studie-opsies, internasionale kwalifikasie-evaluerings te doen, en geskiktheid vir toelating tot nagraadse studies te assesseer.

Die doelwit is om 'n bemagtigende nagraadse omgewing in samewerking met die fakulteite en ander ondersteuningsdiensafdelings te skep,

wat die algehele gehalte van nagraadse studente se akademiese en navorsingservaring, sowel as die nagraadse inskrywingslewensiklus in die algemeen, te verbeter.

Duties/Pligte

The incumbent will be responsible for ensuring a high standard of service for the following functions:

• Assisting prospective and current students telephonically, personally and through email correspondence with broad-ranging postgraduate-related enquiries and ensuring timely responses.
• Scheduling online and in-person consultations with prospective and current students about, inter alia, progression pathways for further studies, etc., and /or referring them to the appropriate
  
  
  

services elsewhere on campus, as required.

• Providing a specialist Credential Evaluation Service to internationally qualified applicants to postgraduate programmes through Credential Evaluation Reports -
  
  
  

entailing document scrutiny of reviewed applicants' credentials; verification of the authenticity of international qualification documents; evaluation of the credentials presented in relation to the

requirements of the programme(s) of application; and provision of an eligibility recommendation to an appropriate level of study- to guide academic departments in their consideration of

internationally-qualified applicants.

• Accurate and reliable record-keeping within the PGO and on the institutional student information systems.
• Effective determination and application of good practice and keeping abreast of ongoing developments in the field of international credential evaluation and international curriculums.
• Ongoing liaison with the Central Application Office (CAO); Centre for Student Administration (CSA), and Academic Departments to support postgraduate studies at the University.
• Presenting, inter alia, on subject matter related to international credentials and postgraduate administrative processes.
• Travelling on and between campuses as required, and representing the PGO at workshops and meetings, in-person and online.
• Issuing immigration documentation in response to offers made to international students selected for postgraduate programmes.
• Issuing of confirmation of studies documentation for students' visa renewal.
• Undertaking any other duties or tasks as requested or delegated by the PGO line management.
  
  
  

Die posbekleër sal verantwoordelik wees om 'n hoë diensstandaard te verseker vir die volgende funksies:

• Hulpverlening aan voornemende en huidige studente via telefoon, persoonlik en deur e-poskorrespondensie met 'n wye verskeidenheid nagraadse verwante navrae, en die versekering van
  
  
  

tydige terugvoer.

• Beplanning van aanlyn- en persoonlike konsultasies met voornemende en huidige studente oor, onder andere, vorderingspaaie vir verdere studies, ens., en/of die verwysing van studente na die
  
  
  

toepaslike dienste elders op kampus, soos nodig.

• Verskaf 'n gespesialiseerde evaluasiediens aan internasionaal gekwalifiseerde aansoekers vir nagraadse programme deur middel van evaluasieverslae, met inbegrip van:
  
  
  

dokumentondersoek van aansoekers se kwalifikasies;

verifikasie van die egtheid van internasionale kwalifikasiedokumente; evaluering van die aangebiede kwalifikasies in verhouding tot die vereistes van die program(me) waarvoor aansoek gedoen

word; en die voorsiening van 'n geskiktheid-aanbeveling vir 'n toepaslike studievlak (graadprogram) ¿ om akademiese departemente te lei in hul oorweging van internasionaal gekwalifiseerde

aansoekers.

• Akkurate en betroubare rekordhouding binne die NK en op die institusionele studente-inligtingstelsels.
• Effektiewe bepaling en toepassing van goeie praktyk en om op hoogte te bly van deurlopende ontwikkelinge in die veld van internasionale kwalifikasie evaluasie en internasionale kurrikulums.
• Deurlopende samewerking met die Sentrale Aansoekkantoor, Sentrum vir Studenteadministrasie (SSA), en akademiese departemente om nagraadse studies aan die Universiteit te ondersteun.
• Aanbieding van, onder andere, onderwerpe wat verband hou met internasionale kwalifikasies en nagraadse administratiewe prosesse.
• Reis op en tussen kampusse soos vereis word, en verteenwoordig die NK by werkswinkels en vergaderings, beide persoonlik en aanlyn.
• Die uitreiking van immigrasiedokumentasie in reaksie op aanbiedings wat gemaak is aan internasionale studente wat vir nagraadse programme gekies is.
• Die uitreiking van bevestiging van studies-dokumentasie vir studente se visumvernuwing.
• Verrig enige ander pligte of take soos versoek of gedelegeer deur die NK-lynbestuur.
  
  
  

Job Requirements/Pos Vereistes

• At least a Bachelor's degree.
• At least three years' relevant work experience.
• Knowledge of, and the ability to demonstrate understanding of, different tertiary education systems (including South African and international systems).
• Knowledge of a university's postgraduate programme offering and understanding the postgraduate student life cycle and related processes.
• Strong administrative, organisational, technical, and interpersonal skills.
• Excellent communication skills, including both written and verbal proficiency in English.
• High attention to detail, efficient and well-organised.
• The ability to manage large volumes of administration, especially under pressure, and to maintain focus and motivation despite repetitive tasks.
• A self-motivated and independent work ethic, with the ability to prioritise multiple tasks and build professional relationships with a range of stakeholders.
• Resourcefulness and proactivity in addressing issues as they arise.
• Strong logical thinking and sound decision-making based on available and derived information.
• Excellent interpersonal skills, including a helpful, friendly, and client-centered approach, underpinned by a strong professional work ethic.
• Possessing and being prepared to demonstrate high-level computer literacy and proficiency in Microsoft Office, particularly Outlook, Word, Excel, and MS Teams.
• Sensitivity to cultural diversity.
• Willingness and ability to travel independently to represent the PGO and the Universitylocally and internationally.
• Minstens 'n Baccalaureusgraad.
• Minstens drie jaar se toepaslike werkservaring.
• Kennis van, en die vermoë om begrip te demonstreer van verskillende tersiêre onderwysstelsels (insluitend Suid-Afrikaanse en internasionale stelsels).
• Vertroud wees met `n Universiteit se nagraadse program aanbod en begrip van die nagraadse studentlewe-siklus en verwante prosesse.
• Sterk administratiewe-, organisatoriese-, tegniese- en interpersoonlikevaardighede.
• Uitstekende kommunikasievaardighede, insluitend beide skriftelike en mondelinge vaardigheid in Engels.
• Hoë aandag aan detail, doeltreffend en goed georganiseer.
• Die vermoë om groot volumes administrasie te hanteer, veral onder druk, en om fokus en motivering te behou ten spyte van herhalende take.
• 'n Selfgemotiveerde en selfstandige werksetiek, met die vermoë om verskeie take te prioritiseer en professionele verhoudings met verskeie belangegroepe te bou.
• Vindingrykheid en proaktiwiteit om probleme aan te spreek soos dit opduik.
• Sterk logiese denke en gesonde besluitneming gebaseer op beskikbare en afgeleide inligting.
• Uitstekende interpersoonlikevaardighede, met inbegrip van 'n behulpsame, vriendelike en kliëntgerigte benadering, onderbou deur ¿n sterk professionele werksetiek.
• Beskik oor, en die bereidwilligheid om, hoëvlak rekenaarvaardigheid en vaardigheid in Microsoft Office, veral Outlook, Word, Excel en MS Teams, te demonstreer.
• Sensitiwiteit vir kulturele diversiteit.
• Bereidwilligheid en die vermoë om selfstandig te reis om die PGO en die Universiteit plaaslik en internasionaal te verteenwoordig.
  
  
  

Recommendation/Aanbeveling

• A postgraduate qualification to support a deeper understanding of the demands of postgraduate studies, particularly research degrees.
• Experience with Stellenbosch University's Student Information System(s).
• Knowledge of one or more foreign languages, to assist in reading original-language international academic credentials.
• 'n Nagraadse kwalifikasie om 'n dieper begrip van die eise van nagraadse studies, veral navorsingsgrade, te ondersteun.
• Ervaring met die Universiteit Stellenbosch se Studente-inligtingstelsel(s).
• Kennis van een of meer vreemde tale, om hulp te verleen met die lees van internasionale akademiese kwalifikasies in die oorspronklike taal.
  
  
  

How To Apply/Hoe Om Aansoek Te Doen

Stellenbosch University is committed to employment equity (EE), and appointments will be made in line with the EE plan for the specific environment as well as the institutional EE Plan of the University.

Stellenbosch University reserves the right not to make an appointment.

Your application, comprising a comprehensive curriculum vitae (including the names and email addresses of at least three referees) , must reach the University before or on the closing date of the advertised post.

APPLY ONLINE AT BY USING THE APPLY NOW LINK AT THE TOP RIGHT-HAND CORNER OF THE SPECIFIC VACANCY PAGE.

The University reserves the right to investigate qualifications and conduct background checks on all candidates.

The Occupational Health and Safety Act requires people in occupations that entail potential exposure to certain hazards (such as, but not limited to: noise, hazardous chemical substances and hazardous biological agents) to be subjected to medical screening, to determine their fitness to work in the said occupations.

Should no feedback be received from the University within four to six weeks of the closing date, kindly accept that your application did not succeed.

Die Universiteit Stellenbosch is tot gelyke indiensneming (GI) verbind, en aanstellings word ooreenkomstig die GI-plan vir die betrokke omgewing sowel as ons institusionele GI-plan gedoen.

Die Universiteit Stellenbosch behou die reg voor om nie 'n aanstelling te maak nie.

U aansoek moet vergesel wees van 'n volledige curriculum vitae (insluitend die name en e-posadresse van ten minste drie referente), en moet die Universiteit voor of op die sluitingsdatum van die advertensie bereik.

DOEN AANLYN AANSOEK BY DEUR OP DIE APPLY NOW-SKAKEL REGS BO-AAN DIE BLAD VAN DIE SPESIFIEKE VAKATURE TE KLIEK.

Die Universiteit behou die reg voor om kwalifikasies na te gaan en agtergrondinligting oor alle kandidate in te win.

Die Wet op Beroepsgesondheid en Veiligheid vereis dat persone in beroepe met potensiële blootstelling aan sekere gevare (soos, maar nie beperk nie tot: geraas, gevaarlike chemiese stowwe en gevaarlike biologiese middels nie), aan mediese keuring onderwerp moet word om vas te stel of hulle geskik is om in genoemde beroepe te werk.

Indien u nie binne vier tot ses weke na die sluitingsdatum van hierdie advertensie van die Universiteit verneem nie, aanvaar asseblief dat u aansoek onsuksesvol was.

Enquiries/Navrae

Enquiries regarding this post : Ms Josephine Dzama at , or Ms Lauren February on 021 808 9436, or at , or Ms Thoreefa Gafieldien on 021 808 2743, or at

Enquiries regarding remuneration/benefits, as well as technical assistance with the electronic application process: Human Resources Client Services Centre on 021 808 2753 (Stellenbosch) / 021 938 9636 (Tygerberg), or at

Navrae rakende die posinhoud: Mev. Josephine Dzama by ,of Mev. Lauren February by 021 808 9436, of by , of Me. Thoreefa Gafieldien by 021 808 2743, of by

Navrae oor vergoeding/voordele asook tegniese ondersteuning met die elektroniese aansoekproses: Menslike Hulpbronne Kliëntedienssentrum by 021 808 2753 (Stellenbosch) / 021 938 9636 (Tygerberg), of by

Currency ZAR

Commencement Date 01-Jun-2025

Closing Date 25-Apr-2025

Amount of Travel

Work At Home

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Education Administration Programs

Referrals increase your chances of interviewing at Stellenbosch University by 2x

Get notified about new Administrative Officer jobs in Stellenbosch, Western Cape, South Africa.

Cape Town, Western Cape, South Africa 4 days ago

Administration Clerk: Traffic Support Services (2 posts available in Brackenfell), Ref No. WCMD 60/2025

Brackenfell, Western Cape, South Africa 2 days ago

Bellville, Western Cape, South Africa 1 month ago

Cape Town, Western Cape, South Africa 3 weeks ago

Cape Town, Western Cape, South Africa 4 days ago

Administration Clerk: Traffic Law Debt Management, Ref No. WCMD 59/2025

Cape Town, Western Cape, South Africa 2 days ago

Personal Assistant: Governance and Demand Management, Ref No. DOI 55/2025

Cape Town, Western Cape, South Africa 3 weeks ago

City of Cape Town, Western Cape, South Africa 5 days ago

Cape Town, Western Cape, South Africa 2 months ago

Cape Town, Western Cape, South Africa 1 day ago

Cape Town, Western Cape, South Africa 1 week ago

Southern Suburbs, Western Cape, South Africa 2 days ago

Cape Town, Western Cape, South Africa 2 days ago

Somerset West, Western Cape, South Africa 4 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.