Administrative Assistant (Secunda)

iMasFinance Co-operative (Ltd); Mpumalanga; On-site; ZAR 150 000 - 250 000; Full time

Job summary

A leading company in the financial services sector is seeking an Administrative Assistant to manage and archive member contract information. The role involves responding to queries, ensuring compliance with regulations, and participating in development initiatives. Ideal candidates will have strong communication skills, experience in the financial industry, and proficiency in MS Office.

Qualifications

• At least 2 years of operational and administrative assistant experience in the Financial Services Industry.

Responsibilities

• Respond to member contract queries.
• Archive member contract information.
• Adhere to statutory regulations and organisational standards.

Skills

Interpersonal relations

Communication skills

Filing and archiving

Cross-boundary information search

Education

Matric (Grade 12)

Certificate in office administration

Tools

MS Office

MS Word

Outlook

Job description

Purpose:

The purpose of this role is to manage, safekeep, and archive member contract information.

To administer, safekeep, and archive member/customer contract information and Natis Documents.

Key Responsibilities

1. Respond to member contract queries
2. Respond to and resolve NATIS queries
3. Receive and file member information and documents
4. Archive member contract information
5. Adhere to statutory regulations, organisational standards, policies, and procedures
6. Report non-compliance and implement corrective actions to ensure compliance
7. Complete Individual Development Plan and attend learning and development courses
8. Participate in peer and team learning initiatives

Qualifications

• Matric (Grade 12) (Essential)
• Certificate in office administration (Advantageous)
• Valid Driver's License Code 8 - Manual operated vehicle (Essential)
• Computer literacy in MS Office (Essential)

Experience

• At least 2 years of operational and administrative assistant experience in the Financial Services Industry

Knowledge & Skills

• Cross-boundary information search
• Interpersonal relations and communication skills
• Filing and archiving records and documents
• Proficiency in MS Word and Outlook