Administrative Assistant | Nxuba, Eastern Cape | Permanent

PSG Wealth Menlyn; Cradock; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading financial services company in Cradock is seeking an experienced Administrative Assistant to manage admin around short-term insurance policies. The ideal candidate will possess 3-5 years of experience in the insurance industry, excellent client service skills, and proficiency in MS Office. This is a permanent position offering a dynamic work environment and opportunities for personal development.

Qualifications

• 3 – 5 years administrative experience within the short-term insurance industry.
• RE 5 qualification is advantageous.
• Excellent client relationship management skills.

Responsibilities

• Manage all administrative duties around short-term insurance policies.
• Prepare client files and process queries.
• Assist clients 24/7 and navigate CRM systems.

Skills

Client service orientation

Attention to detail

Organising and planning

Education

Grade 12 qualification

Tools

MS Office

Job description

Designation: Administrative Assistant | Nxuba, Eastern Cape | Permanent

Category: Finance

Job Level: Skilled technical and academically qualified workers, junior management, supervisors, foremen and superintendents

Posted by: PSG Financial Services

Posted on: 21 Jul 2025

Reference Number: POS39809

Closing date: 04-Aug-2025

Position Type: Permanent

Location: Cradock Adderley Street

Overview

VACANCY | ADMINISTRATIVE ASSISTANT | NXUBA, EASTERN CAPE | PERMANENT

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

Job Description

The Administrative Assistant is primarily responsible for managing the admin around short-term insurance policies. The focus of the role is to provide quality service and maximise customer retention and referral, in line with the Practice Service model and Procedures. The role needs excellent client relationship management and office administrative skills.

Responsibilities

• General administrative duties
• Handle and manage all administrative duties around short-term insurance policies and clients (Including updates, changes, etc.)
• Prepare client files
• Process client queries and instructions
• Available to assist clients 24/7
• Able to navigate and assist clients on CRM systems
  
  

Minimum requirements:

• Grade 12 qualification
• RE 5 (Advantageous)
• 3 – 5 years administrative experience within the short-term insurance industry
• Computer literacy (MS Office)
  
  

Competencies required:

• Efficient and accurate
• Hard-working
• Initiative
• Organising and planning
• Perform well under pressure
• Client service orientation
• Attention to detail
  
  

How to apply:

Candidates interested must apply on the PSG Careers website https://www.psg.co.za OR browse vacancies https://bit.ly/3bD2iAK by no later than 04 August 2025.

By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.