ADMINISTRATIVE ASSISTANT: HEALTHCARE (TEMP) at Competent Candidates

Competent Candidates (PTY) LTD; Bellville; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in financial services based in Bellville is seeking an experienced administrative professional. Your role includes client interaction, maintaining compliance with legislation, and supporting operational efficiency. The ideal candidate will possess strong communication skills in English and Afrikaans and have a solid background in a related administrative environment.

Qualifications

• At least 3-4 years of experience in financial services or related administrative environment.
• Excellent knowledge of English and Afrikaans (speak, write, read, understand).

Responsibilities

• Regular interaction with clients, ensuring effective delivery of administrative requirements.
• Maintain client records and databases, ensuring compliance with FICA & FAIS legislation.
• Efficient handling of incoming calls and queries.

Skills

Administrative

Medical Schemes

Afrikaans

Education

National Senior Certificate (Grade 12 / Matric) NQF 4

Job description

Position available in Bellville.

Your National Senior Certificate (Grade 12 / Matric) NQF 4 and Excellent knowledge of English and Afrikaans (speak, write, read, understand) together with experience in financial services, medical scheme knowledge or related administrative environment of at least 3-4 years, is crucial and will enable you to:

Duties:

Client Interaction & Administration:

• Regular interaction with clients, colleagues and management to ensure the effective delivery of administrative requirements within a specified framework.
• Ensure that client documentation is in compliance with FICA & FAIS legislation.
• Attend to client complaints and enquiries in consultation with the Specialist Health Care Advisor.
• Recording of client interaction and updating of client records upon completion of interaction, Maintain client record and database.
• Written communication/confirmation to clients or service providers.

People & Operational Support:

• Efficient operation of answering all incoming calls promptly and politely; assessing caller’s requirements; transferring calls; taking messages; delivering messages to the relevant staff member timeously.
• Communicate with a variety of individuals on all levels.
• Work effectively in a team and as an individual.
• Dealing with correspondence, complaints and queries.
• Encourage a healthy and productive work environment and monitor office safety.

Desired Skills:

• Administrative
• Medical Schemes
• Afrikaans