Administrative Assistant

Department of Industry; Newcastle; On-site; USD 73,000 - 80,000; Full time

Job summary

The Department of Industry is seeking an Administrative Assistant to support a team dedicated to enhancing conservation values. This full-time role involves providing administrative support, managing financial transactions, and delivering excellent customer service in a vibrant environment. Ideal candidates will have strong communication skills and experience in administrative tasks.

Benefits

Accrued days off in addition to annual leave

Corporate wellbeing programs

Learning and development opportunities

Qualifications

• Experience managing competing demands.
• Strong communication skills, both written and verbal.
• Experience in general administrative tasks.

Responsibilities

• Provide essential administrative support to a dynamic team.
• Manage financial transactions and coordinate contractors.
• Assist the public with enquiries and manage campground operations.

Skills

Communication

Attention to Detail

Customer Service

Financial Processes

Tools

Office 365

SAP

Content Manager

Job description

• Administrative Assistant Clerk Grade 1 / 2 diverse and fulfilling role!
• Package includes salary depending on experience, ranging from $73,522 to $79,931 per annum, plus employer contributions to superannuation and annual leave loading.
• Full-time ongoing role based in beautiful Shortland / Newcastle.

Do you want to work to make a difference for NSW?

Working to protect the state's environment and heritage.

About the role

As an Administrative Assistant, you will play a key role in supporting a dynamic team committed to enhancing conservation values! You will provide essential administrative and support services to keep operations running smoothly while delivering excellent face-to-face customer service using a variety of technologies. Collaborating closely with both office and field staff, you will be involved in tasks such as managing financial transactions (creating purchase orders and processing invoices), basic financial reporting, coordinating contractors, and handling roster and fleet management. This is an opportunity to make a real impact in a fast-paced, purposeful environment!

You will also assist the general public with verbal and written enquiries, including park or amenity closures, licenses, injured wildlife, and taking payments using a PoS system. Additionally, you will provide administrative support for campground operations, including managing the RezOnline booking system, handling revenue, processing weekly banking, liaising with contractors, assessing and processing monthly payments, and reviewing post-stay surveys.

The role also supports internal stakeholders across the Hunter Central Coast Branch by handling general enquiries, preparing reports for senior staff and managers, assisting with training, meetings, and travel arrangements, managing shared mailboxes, calendars, and resources, and providing support during incidents such as bushfires.

The role contributes to meeting the Agency's corporate objectives by ensuring compliance with policies, processes, procedures, audits, and statutory requirements. Tasks include using Content Manager (CM) for records management, maintaining minor asset registers, assisting with Work Health and Safety and leave audits, taking minutes, collating documents for insurance claims, and demonstrating inclusivity and respect in all interactions.

About you

To be successful in this role, you will have:

• Experience managing competing demands and maintaining high attention to detail to ensure administrative support is provided promptly and efficiently.
• Strong communication skills (both written and verbal) and the ability to collaborate effectively with colleagues, senior managers, contractors, the public, and other government organizations.
• Proven experience in delivering high-quality service, responding to enquiries, assessing tasks, and adjusting priorities as needed.
• Experience in general administrative tasks such as ordering, purchasing, filing, managing mail and correspondence, creating and storing documents, maintaining office equipment, and overseeing supplies.
• A good understanding of budgeting, purchasing, financial processes, and reporting.
• Willingness to support incident management teams during high-pressure situations like bushfires.
• Ability to learn and use multiple software systems, including Office 365, MS Teams, Content Manager, SAP, MyWorkZone, and finance software.
• Experience with computer-based systems such as word processing, spreadsheets, and records management systems.
• Knowledge of financial and human resource management procedures, policies, and practices.

To view the Role Description: Administrative Assistant

Who we are

The Department of Climate Change, Energy, the Environment, and Water (DCCEEW) works to protect the state's environment and heritage. It leads the way on climate change, driving the sustainable transition to a net-zero economy powered by affordable, reliable, and clean energy.

DCCEEW conserves and protects the state's natural environment, managing the NSW national park estate, biodiversity, and Aboriginal cultural heritage for future generations.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in environmental management.

What we can offer you

NSW National Parks and Wildlife Service is a great place to expand your career, skills, and knowledge.

• Accrued days off in addition to annual leave
• Corporate wellbeing programs, including the Fitness Passport
• Learning and development opportunities, including in-house training

What we do

About NSW National Parks & Wildlife Service

Visit a park

Hunter Central Coast Branch Overview

To Apply

If excited by the information above, we look forward to receiving your application, including a resume and cover letter expressing your interest and suitability for the role.

Applications close: Wednesday, 23rd of April 2025 at 11:55 pm

For further information, please contact the Hiring Manager Jenny Paterson, Administrative Support Officer, or via email.

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type over the next 18 months.

Our goal is to build a workforce that represents and understands the diverse communities of NSW. We are committed to making our state a vibrant, inclusive place to live, work, and thrive for everyone, including people of all ages, genders, Aboriginal and Torres Strait Islander peoples, people with disabilities, the LGBTQI community, and those from diverse ethnic and cultural backgrounds.

Looking for more information or assistance in applying?

• Our commitment to a diverse and inclusive workplace
• Support for people with disabilities
• Information and adjustments for individual needs during recruitment and at work

If you require adjustments for your application, please contact our Talent Acquisition Team or Varvara Kuraeva (mention reference number 542259).

If you are Aboriginal or Torres Strait Islander, use our Aboriginal applicants guide or contact our Aboriginal Career Pathways team for guidance.

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Key Skills

Employment Type: Full-Time

Experience: Years

Vacancy: 1

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