Administrative Assistant

Goldreef Plaza Investment; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading shopping centre management company in Gauteng is seeking an organized Administrative Assistant to provide essential support and ensure smooth daily operations. The role involves welcoming visitors, managing correspondence, and assisting with tenant communication. Ideal candidates will have a background in customer service and experience in administrative tasks. This position is a 1-year contract contingent on performance.

Qualifications

• Experience in commercial property market or shopping centre operations.
• Relevant administrative or customer service experience.

Responsibilities

• Greet and assist visitors and tenants professionally.
• Manage email correspondence and maintain filing systems.
• Assist with tenant communication and property management activities.

Skills

Customer service

Communication

Attention to detail

Microsoft Word

Microsoft Excel

Job description

Employment Type : 1 year contract, depend on performance

Industry : Commercial Property / Shopping Centre Management

Position OverviewWe are seeking a professional and organized Administrative Assistant to join our shopping centre management team. The successful candidate will serve as the first point of contact for tenants and visitors while providing comprehensive administrative support to ensure smooth daily operations.

Key ResponsibilitiesReception & Customer ServiceGreet and assist visitors, tenants, and customers in a professional and friendly mannerAnswer and direct phone calls and inquiriesHandle tenant and customer complaints and queries, escalating when necessaryMaintain visitor logs and manage access control proceduresAdministrative DutiesPrepare, format, and edit documents using Microsoft Word and ExcelManage email correspondence professionally and efficientlyCreate and maintain filing systems (both physical and electronic)Track project progress and follow up on outstanding tasksSchedule appointments and maintain calendarsProcess and distribute incoming and outgoing mailShopping Centre Operations SupportAssist with tenant communication and basic lease administrationSupport property management activities as requiredMaintain accurate records and databasesPrepare reports and presentations as neededAssist with sharing leasing and property-related information through various social media platformsTrack maintenance progress and property upkeep mattersRequirementsExperience RequirementsUnderstanding of commercial property market or previous experience in shopping centre operationsRelevant administrative or customer service experiencePersonal AttributesProfessional appearance and demeanorReliable and punctualAttention to detailAbility to work independently and as part of a teamAdaptable and flexible approach to workApplication Process Please submit your CV along with a cover letter detailing your relevant experience and why you are suitable for this position. Send to :