Administrative Assistant

Road Accident Fund; Durban; On-site; ZAR 245,000; Full time

Job summary

A government agency is seeking an Administrative Officer to support team operations and ensure that branch documentation and compliance are maintained efficiently. The ideal candidate should have at least 1 year of experience in medical administration, strong organizational skills, and be familiar with MS Office applications. This fixed-term contract position is based in Durban, offering an annual salary of R244,732.00.

Qualifications

• Relevant 1 year experience in the Medical Administrative field or similar environment.
• Medical Field experience as an added advantage.

Responsibilities

• Provide administrative support to ensure efficiency.
• Administer the records management and filing processes.
• Assist in scheduling appointments and managing team diaries.

Skills

Planning, organization, and coordinating

Client service orientation

Emotional wisdom and decision making

Education

Matric or Grade 12 certificate

Tools

MS Word

Excel

PowerPoint

Job description

Division: 3300

Reference No: 6009

Location: Durban, Kwazulu-Natal, ZA

Employment Type: Fixed Term Contract

Disability (EE targeted role): No

T.A.S.K Grade: 06

Job Posting Salary: R244,732.00

Job Posting End Date: 26 Sep 2025

The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.

Purpose of the Job

To provide administrative support for the Officer, Senior Officer and Team Leader to ensure that the branch is run efficiently and effectively.

Note: These are 36-months, fixed-term contract positions.

Key Performance Areas

• Compliance administration.

• Maintain up-to-date written documentation related to the department’s business activities.
• Ensure compliance to the policies and process standards.
• Keep abreast of internal standards and business goals to ensure adherence to sound internal control.

• Office Coordination.

• Assist in making follow-ups on outstanding matters.
• Ensure all requests are handled and responded to within set timelines.
• Assist in ensuring the availability of stationery within the department.
• Validate and verify information and documents submitted for accurate capturing and further handling.
• Ensure the systems/registers used are kept up to date.
• Check for duplicate documents, requests and queries and report on them.
• Allocate reference numbers and accurately capture related documents on different systems.
• Allocation of matters to responsible team members.
• Draft and send out letters to all stakeholders as required.

• Document and Records Management.

• Administer the records management and filing processes in line with the RAF filing plan.
• Ensure that the filing system is always up-to-date and functional.
• Retrieval of information at all times as requested in the office.
• Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.
• Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.

• Meeting Support

• Assist in making follow-ups on outstanding matters.
• Ensure all requests are handled and responded to within set timelines.
• Assist in ensuring the availability of stationery within the department.
• Validate and verify information and documents submitted for accurate capturing and further handling.
• Ensure the systems/registers used are kept up to date.
• Check for duplicate documents, requests and queries and report on them.
• Allocate reference numbers and accurately capture related documents on different systems.
• Allocation of matters to responsible team members.
• Draft and send out letters to all stakeholders as required.
• Ensure confirmation of meetings and management of team diaries.
• Schedule appointments with internal and external stakeholders as and when required.

Qualifications And Experience

• Matric or Grade 12 certificate.
• Relevant 1 year experience in the Medical Administrative field or similar environment.
• Medical Field as an added advantage

Behavioral Competencies Required

• Planning, organization and coordinating.
• Personal mastery.
• Emotional wisdom and decision making.
• Ethics and values.
• Client service orientation

Technical Competencies Required

• Computer literacy in MS Word, Excel, PowerPoint.
• Excellent planning and organizational skills.
• Good administrative skills.
• Ability to access the required information.
• Writing skills.
• Basic understanding of SCM processes.
• Basic financial acumen.

The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful.

Security Vetting shall be conducted on all prospective employees.

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.