Administration Clerk

Department of Water and Sanitation; Gqeberha; On-site; ZAR 120,000 - 180,000; Full time

Job summary

The Department of Water and Sanitation is seeking an Administration Clerk in Port Elizabeth. The role includes managing telephone operations, maintaining an organized filing system, and ensuring effective customer service. Ideal candidates should possess a Grade 12 certificate along with clerical and communication skills, contributing to the administrative function.

Qualifications

• Knowledge of clerical functions and practices.
• Ability to operate a computer and collate administrative statistics.
• Good telephone etiquette and accountability.

Responsibilities

• Operate the switchboard and handle enquiries.
• Maintain the filing system and keep reception tidy.
• Monitor telephone system and liaise with service providers.

Skills

Communication

Problem Solving

Data Capture

Administrating Registries

Telephone Etiquette

Education

Senior / Grade 12 certificate

Job description

Job Location : Eastern Cape, Port Elizabeth Deadline : June 23, 2025 Quick Recommended Links

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REQUIREMENTS :

• A Senior / Grade 12 certificate. Knowledge of clerical functions, practices as well as the ability to capture data. Operate computer and collate administrative statistics.
• Basic knowledge of problem solving and analysis. Accountability and ethical conduct. Good communication skills. Telephone etiquette.

DUTIES :

• Operate the switchboard by answering the incoming and handling outgoing calls. Handle routine enquiries. Must upkeep the registry and filing system. Ensure customers are referred promptly and correctly. Taking down messages and administering the correct distribution thereof. Supplying basic information to customers regarding the Department services. Keep the reception area clean and tidy. Receive guests and / or visitors.
• Updating and distributing the internal telephone directory and keeping a database of other important contact numbers. Operate the fax machine. Responsible for fault reporting on the telephone system and liaising with service providers in this regard. Utilize the Telephone Management System to monitor telephone accounts, including printing reports and verifying information.
• Keeping and completing registers pertaining to their telephone system and fax machine. Monitor access control ensuring visitors sign in.

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Administration Clerk • Port Elizabeth, ZA