Administration Assistant

Amana Living; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Part time

Job summary

A leading aged care provider in South Africa is seeking a permanent part-time Administrative Assistant to be the first point of contact for residents and visitors. You will deliver exceptional customer service and provide administrative support to the Village Manager. The ideal candidate has strong communication skills, is detail-oriented, and thrives in a fast-paced environment. Working hours are Monday to Friday from 8:30 am to 1:30 pm.

Benefits

Competitive rates

Salary packaging benefits up to $18,550

Ongoing training and development

Access to Employee Assistance Program

Qualifications

• Evidence of COVID-19 and 2022 Flu vaccinations.
• Ability to obtain a National Police Clearance within 6 months.

Responsibilities

• Answer all incoming telephone enquiries promptly and professionally.
• Process creditors invoices when applicable.
• Maintain records and input/update data using IT systems.
• Process customer orders and produce relevant paperwork.
• Manage day-to-day enquiries and administration tasks.

Skills

Exceptional verbal communication

Interpersonal skills

Customer service skills

Organisational skills

Attention to detail

Tools

MS Office Suite

Job description

Why Choose Amana Living?

Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.

Our vision is a community where every older person is honoured and valued. Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our values are compassion, collaboration, curiosity, inclusion and trust. Amana Living is proud to lead in reforms that benefit our workforce, caring for those who care for a career.

Our Benefits

• Competitive rates
• Salary packaging benefits up to $18,550
• School holidays childcare assistance
• Continued superannuation contribution for employees who are on paid on unpaid parental leave
• Health and wellbeing programs and more!
• Ongoing training and development to keep your skills growing
• Access to our Employee Assistance Program

At Amana Living, we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community. Join us in making a difference!

About You

The ideal candidate will possess exceptional verbal, written, and interpersonal skills, which are crucial for excelling in this role. You are professional and approachable individual with strong customer service and administration skills. Highly organised and detail-oriented, you thrive in a fast paced environment and communicate effectively with people at all levels. You take initiative, work well both independently and in a team.

The Role

The Administrative Assistant is the first point of contact for residents, relatives and other visitors to Collier Park Village. They are responsible for providing excellent customer service to all internal and external stakeholders as well as administrative support to the Village Manager and other staff who support the village. This role also provides ongoing assistance with Retirement Living projects as required.

This is a permanent part time position working 50 hours per fortnight.

Monday - Friday 8.30am-1.30pm

Key Responsibilities

• Answer all incoming telephone enquiries promptly and professionally
• Processing of creditors invoices when applicable
• Maintenance of records and inputting / updating data using IT systems
• Processing of customer orders and produce relevant paperwork
• Manage all day to day enquires and administration tasks
• Produce and apply production labels as required
• Order and manage office supplies
• Provide administration support to other areas in the TCS office as required
• Any other duties within the remit of administration and receptionist

Essential Criteria

• Evidence of COVID-19 and 2022 Flu vaccinations
• Intermediate MS Office Suite experience
• Successful completion of a Pre-Employment Health Questionnaire and references
• Ability to obtain a National Police Clearance (within 6-months validity)
• Experienced in record management (desirable)

How To Apply

If you are interested in this role and meet the essential criteria, please click the "apply now" button. Amana Living reserves the right to close this position prior to the closing date.