Admin Support Agent

Motor Industry Barganing Council; Durban; On-site; ZAR 20 000 - 40 000; Full time

Job summary

An established industry player is seeking a dedicated individual to support regional inspectorate activities. This role involves assisting Agents and Team Leaders in achieving strategic objectives, gathering data for planning, and providing essential administrative support. The ideal candidate will excel in communication, problem-solving, and relationship-building, ensuring effective service delivery to clients and stakeholders. Join a dynamic team where your contributions will enhance productivity and effectiveness in the motor industry.

Qualifications

• Strong communication skills to engage with stakeholders effectively.
• Ability to analyze information with attention to detail.

Responsibilities

• Assist in implementing regional inspectorate activities.
• Support Agents in providing services to establishments and members.
• Document information for the monthly agenda of Regional Councils.

Skills

Effective verbal communication

Effective written communication

Problem-solving

Analytical skills

Persuasion skills

Report writing

Administrative skills

Organizational skills

Job description

Duties and Responsibilities

• Assist Agents, Team Leaders, and Chief Agents in implementing regional inspectorate activities to meet regional and national strategic and financial objectives.
• Gather information for the annual planning process within the region.
• Document information relevant to the monthly agenda for Regional Councils.
• Support Agents, Team Leaders, and Chief Agents in providing high and effective service to establishments and members.
• Help Agents in printing inspection schedules for routine inspections.
• Record the outcomes of routine inspections conducted by Agents.
• Assist Agents in maintaining relationships with establishments by relaying messages or queries promptly.
• Send notices to establishments regarding arrears, inspections, contraventions, and other motor industry information.
• Participate in inspection and regional team activities to promote productivity and effectiveness.
• Provide administrative support related to inspectorate functions.

Knowledge, Experience, Skills, and Abilities

• Effective verbal and written communication and listening skills.
• Ability to build strong, effective relationships with stakeholders, including clients, potential clients, colleagues, and management.
• Problem-solving skills.
• Good analytical skills with attention to detail.
• Strong persuasion skills.
• Report writing skills.
• Good administrative and organizational skills.