Admin Supervisor

Maersk; uMnambithi; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Maersk is seeking an Admin Supervisor to oversee all admin office operations, ensuring accurate invoicing to customers, retailers, branches and x-dock facilities while maintaining inventory accuracy.

You will lead a team, drive performance metrics, enforce safety, and collaborate with inventory and transport teams to streamline processes and report KPIs in a dynamic outbound environment.

Qualifications

• Matric or Diploma/Certificate in Supply Chain, Inventory, Logistics, Business Administration, or a related field.
• One to two years of experience in Admin Office/logistics/outbound background.
• Experience supervising warehouse staff.
• Proven experience with Warehouse Management Systems (WMS) and Microsoft Excel skills.
• Strong analytical skills and attention to detail.
• Excellent organizational and leadership abilities.
• Knowledge of relevant industry standards, and best practices in outbound/dispatch management.
• Strong communication and interpersonal skills.

Responsibilities

• Attend daily call with client and present previous day and current day plan.
• Populate loads on the Smartsheet.
• Escalate challenges relating to EDI, order already exist in the system and requesting for new orders.
• Share daily bulk out report to inventory team.
• Ensure all pick slips are printed and handed to outbound team.
• Ensure all challenges relating to pick slips are escalated and followed through till problem is resolved.
• Ensure invoicing is done correctly.
• Communicate with transporter when loads are ready for collection.
• Ensure all collections are attended to.
• Prepare daily outbound statistics report and share with management team.
• Prepare weekly and monthly outbound reports.
• Analyze historical delivery data for patterns.
• Train staff on new re-working processes to improve on current processes.
• Monitor error rates and adjust operations accordingly.
• Implement and train staff on the accurate usage of WMS.
• Allocate tasks daily to Admin Clerks and monitor performance.
• Train and mentor team members on admin processes, documentation standards, and system use.
• Conduct monthly performance check-ins with the admin team.
• Ensure a zero-error culture by implementing quality checks and continuous improvement.
• Update outbound KPIs.
• Communicate performance to the teams.
• Ensure all key performance indicators (KPIs) related to Outbound department, such as KPIs, bulk outs and damages are updated daily.
• Enfore warehouse safety policies.
• Ensure proper use of material handling equipment.
• Maintain clean and organized loading areas.

Skills

Admin/logistics experience

Warehouse supervision

WMS experience

Excel skills

Analytical skills

Organizational skills

Leadership abilities

Communication skills

Education

Matric or Diploma/Certificate in Supply Chain, Inventory, Logistics, Business Administration, or a related field

Tools

Warehouse Management System (WMS)

Microsoft Excel

Job description

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? The Admin Supervisor is responsible for supervising and controlling all admin office operations, ensuring accurate, timely invoicing of appliances to customers, retailers, branches and x-dock facilities while maintaining inventory accurate and efficient filing process. He/she is also responsible for managing resources, performance indicators and the security of goods. The Supervisor is responsible for ensuring that safety instructions are applied to his/her colleagues. He/she is responsible for the management of the team entrusted to him/her.

WHAT WE OFFER:

When you join Maersk, you'll find that the world is your workplace. You'll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication, and the idea that we can achieve more when we all pull together. Living our values means competing in the marketplace in an ethical way so our name is synonymous with being a credible and valuable business partner.

Through Constant Care and Humbleness, we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job – irrespective of gender, age, nationality, or religious belief.

Key Responsibilities:

Planning

• Attend daily call with client and present previous day and current day plan.
• Populate loads on the Smartsheet.
• Escalate challenges relating to EDI, order already exist in the system and requesting for new orders.
• Share daily bulk out report to inventory team.

Work Processes and Operational Control

• Ensure all pick slips are printed and handed to outbound team.
• Ensure all challenges relating to pick slips are escalated and followed through till problem is resolved.
• Ensure invoicing is done correctly.
• Communicate with transporter when loads are ready for collection.
• Ensure all collections are attended to.
• Prepare daily outbound statistics report and share with management team.
• Prepare weekly and monthly outbound reports.

Streamline Warehouse to Delivery

• Analyze historical delivery data for patterns.
• Train staff on new re-working processes to improve on current processes.
• Monitor error rates and adjust operations accordingly.
• Implement and train staff on the accurate usage of WMS.

Team Leadership & Supervision

• Allocate tasks daily to Admin Clerks and monitor performance.
• Train and mentor team members on admin processes, documentation standards, and system use.
• Conduct monthly performance check-ins with the admin team.
• Ensure a zero-error culture by implementing quality checks and continuous improvement.

Reporting and Analysis:

• Update outbound KPIs.
• Communicate performance to the teams.
• Ensure all key performance indicators (KPIs) related to Outbound department, such as KPIs, bulk outs and damages are updated daily.

Compliance and Safety:

• Enfore warehouse safety policies.
• Ensure proper use of material handling equipment.
• Maintain clean and organized loading areas.

WHO WE ARE LOOKING FOR:

Someone with:

• Matric or Diploma/Certificate in Supply Chain, Inventory, Logistics, Business Administration, or a related field.

• One to two years of experience in Admin Office/logistics/outbound background.
• Experience supervising warehouse staff.

• Proven experience with Warehouse Management Systems (WMS) and Microsoft Excel skills

• Strong analytical skills and attention to detail.

• Excellent organizational and leadership abilities.

• Knowledge of relevant industry standards, and best practices in outbound/dispatch management.

• Strong communication and interpersonal skills.

#LI-LS2

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.