Warehouse Supervisor

A.P. Moller - Maersk; Cape Town; On-site; ZAR 260,000 - 360,000; Full time

Job summary

Maersk is seeking a Warehouse Supervisor to support the Management Team with day-to-day warehouse operations in Cape Town. You will lead a team of Associates, MHE operators, cycle counters and general workers to deliver accurate order processing and efficient inventory control.

You will oversee inventory management, ensure safety compliance, and drive adherence to 5S and company policies while maintaining daily reports and KPI targets.

Qualifications

• Grade 12 or equivalent is required; a degree in coordination, business administration or supply chain management is highly preferred.
• 3+ years in warehouse or supply chain operations with 2–3 years in a supervisory role.
• Proficient in MS Excel, WMS platforms and warehouse reporting tools.

Responsibilities

• Coordinate daily workflow of Inventory and outbound floor to ensure orders are received, picked, loaded and movements are accurate.
• Lead and train outbound and Inventory staff; foster a safe, accountable, and productive work environment.
• Monitor KPIs and ensure 99.9% on-time performance and 100% inventory accuracy.

Skills

People management

Leadership

Communication

Attention to detail

MS Excel

WMS

Warehouse reporting

Education

Grade 12 or equivalent

Degree in coordination / supply chain management

Tools

ERP systems

Job description

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? We are looking for a Warehouse Supervisor to support the Management Team with the day-to-day operations of the warehouse, responsible for a group of warehouse Associates, MHE operators, cycle counters & General workers and ensuring an efficient warehouse operation in achieving business targets. Provide line management to the team, coordinating their workloads, providing support to ensure that the team delivers, checking any issues, and ensuring operational targets, KPIs, and quality standards are met to meet the requirements of the customer.

WHAT WE ARE:

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. At Maersk, we are accelerating our logistics & services products to become the global integrator of container logistics and looking for team players to help us execute our process improvement initiative for Contract Logistics services. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let’s sail towards a brighter, more sustainable future with Maersk.

KEY RESPONSIBILITIES:

• Operations Oversight: Coordinate the daily workflow of the Inventory and outbound floor, ensuring all orders are received, picked and loaded and all movements are done accurately.
• Overseeing Inventory Management, stock controlling and attention to detail.
• Team Leadership: Train, schedule, and evaluate outbound and Inventory staff. Foster a safe, accountable, and highly productive work environment.
• Logistics, Inventory & Outbound: Track orders to ensure they are picked, invoice and loaded in time, and stock is moved, systematically and physically.
• Monitor and maintain accurate inventory levels ensure all stock movements are done accurately.
• Quality Control: Check and audit all stock that is picked to guarantee customer order fulfilment is 100%.
• Ensure that stock loaded is checked by delivery driver and accountability is then signed off. Ensure 100% Inventory accuracy.
• Systems Management: Utilize Warehouse Management Systems (WMS) and ERP platforms to track inventory and outbound deliveries.
• Ensure all reports always kept up to date and daily communicated.
• Ensure 5 S principles are conducted in every area of responsibility.
• Staff Discipline (time and attendance, PPE, not following procedure, failure to follow reasonableinstruction, etc).
• Staff engagement (meetings, motivations toolbox talks etc.).
• Ensure upkeep of strict time and attendance by yourself and your team.
• Ensure Maersk code of conduct is compiled by yourself and your teams.
• Leadership development (personal and team).
• Ensure any deviation to company policy and code of conduct and illegal activity is reported.
• Ensure Consumables are checked in your department, and not abused, and shortages reported promptly.
• Ensure that company assets are taken care of in your department and any breakage or missing item is reported.

Performance Reporting: Monitor KPIs (e.g., on-time delivery rates, error rates, order turnaround) and report progress to senior management. As per below:

• On time order picking 99.9%
• On time order invoice 99.9%
• On time scanning at 99.9%
• On time order loading 99.9%
• On time returns received, stock isolated for credit processing 99.9%
• Ensure on time Stock put- away after credit complete 99.9%
• Daily Attendance at 99.9 %
• Ensure Inventory Procedures and protocols are adhered to 100%
• Ensure that inventory accuracy is 100%

Compliance and Safety:

• Enforce warehouse safety policies.
• Ensure proper use of material handling equipment.
• Maintain clean and organized picking and loading bay.
• Ensure all emergency exits in your working area are kept clear of obstructions.
• Ensure all fire extinguishers are kept clear of obstructions.
• Ensure that all staff are adhering to PPE requirements.

WHO WE ARE LOOKING FOR:

• Requirement Grade 12 or equivalent. A relevant degree in coordination, business administration, or supply chain management is highly preferred.
• Experience: 3+ years in warehouse or supply chain operations, with at least 2-3 years in a supervisory role.
• Technical Skills: Ability in MS Excel, WMS platforms, and warehouse reporting tools.
• Physical Demands: Requires the ability to stand, walk, and occasionally lift heavy items in a fast-paced, industrial setting.
• Excellent customer service skills.
• A commitment to service excellence and customer satisfaction.
• Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations.
• Be an adaptive person, cheerful, with a cheerful outlook.
• A strong collaborator yet still able to work independently with minimal supervision.
• Excellent communication skills, exceptional organizational ability, high mindfulness, and ability to multi-task.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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