Admin / Processing / Dispatch Coordinator

Headhunters; Gqeberha; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading heritage brand in South Africa seeks an Admin / Processing / Dispatch Coordinator in Gqeberha. The role involves overseeing dispatch operations, processing orders, and managing stock transfers efficiently. Candidates should have proven administrative experience, strong organizational skills, and proficiency in MS Office. This full-time position offers a competitive salary package.

Qualifications

• 2-3 years' experience in administration, order processing, or dispatch coordination preferred.
• Strong organisational skills and attention to detail.
• Experience with e-commerce backends and effective communication skills.

Responsibilities

• Overseeing daily dispatches ensuring accurate and timely shipping.
• Processing orders from multiple sales channels with appropriate documentation.
• Maintaining and updating e-store backend, including product uploads and inventory levels.

Skills

Organisational skills

Attention to detail

Communication skills

Team collaboration

E-commerce backend knowledge

Tools

MS Office

Pastel

Job description

Admin / Processing / Dispatch Coordinator

Reference 988621643

Sector Sales / Manufacturing

Location Gqeberha

Job Type Full-time

Experience 2 to 3 years

Qualifications No formal education required

Package R10,000 to R12,000

Description

Our client, a premium South African lifestyle heritage brand, is seeking to employ an Admin / Processing / Dispatch Coordinator based in Port Elizabeth.

Requirements:

• 2-3 years' experience in administration, order processing, or dispatch coordination (preferred).
• Strong organisational skills with excellent attention to detail.
• Experience with e-commerce backends and payment gateways (advantageous).
• Effective communication skills and ability to work collaboratively across teams.
• Proficient in MS Office; experience with Pastel is an advantage.

Responsibilities include, but are not limited to:

• Overseeing daily dispatches, ensuring orders are packed and shipped accurately and on time.
• Processing orders from multiple sales channels with correct documentation and coordination.
• Managing weekly stock transfers to stores, including packaging, paperwork, and communication.
• Maintaining and updating the e-store backend, including product uploads, inventory levels, and order flow.
• Processing PayGate payments and resolving payment-related issues.
• Providing courier tracking information to customers and internal teams.
• Supporting retail stores with administration and order processing.
• Preparing quotes and invoices for customers and key accounts.
• Following up on outstanding orders to ensure timely delivery.
• Supporting wholesale and retail account coordination.
• Filing delivery notes, invoices, and other key documents.
• Maintaining accurate stock and customer records.
• Assisting in improving dispatch workflows and operational efficiency.

Note: If you do not receive a response within two weeks of applying, please consider your application unsuccessful.

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