Admin Operations Manager - iStore Johannesburg

iStore South Africa; Sandton; On-site; ZAR 300,000 - 500,000; Full time

Job summary

iStore South Africa seeks a motivated Admin Manager to lead teams and ensure efficient operations within their retail environment. The role focuses on enhancing operational effectiveness and providing an excellent customer experience in a dynamic setting. Candidates should have solid leadership experience and retail knowledge to align with best practices.

Qualifications

• 5+ years leading teams in high turnover environments.
• Matrix management capability.
• Proven ability to drive store targets.

Responsibilities

• Ensure back of house operations run effectively.
• Enhance operations and review systems continuously.
• Ensure adherence to iStore policies and procedures.

Skills

Leadership

Retail Operations

Customer Experience

Strategic Thinking

Education

Completed Matric

Tertiary Qualification

Job description

Job Description

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

As an iStore Admin Manager you would be responsible for Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.

Your responsibilities are to ensure that the back of house iStore operations run effectively, efficiently and optimally and that overall risk to the iStore business is reduced by ensuring that all iStore policies, processes and standard operating procedures (SOP’s) are adhered to.

Focus on enhancing operations and reviewing systems and processes on an ongoing basis to align with best fit for the business.

You Need To Have

• A Completed Matric (Tertiary Qualification would be advantageous)
• 5+ years leading teams in a complex and high turnover environment
• Retail operations experience and knowledge
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Proven track record of excellent customer experience
• Proven track record of driving Store targets and results
  
  

Please apply today!

Apply