Admin Manager - Worcester

Bridgena Barnard & Associates; Worcester; On-site; ZAR 200,000 - 300,000; Full time

Job summary

An insurance group in Worcester seeks an experienced Admin Manager to oversee administrative tasks within the Sales Division. Key responsibilities include managing applications, preparing reports, and assisting clients. The ideal candidate has at least 2-3 years of experience in Funeral or Life Insurance, excellent communication skills, and proficiency in MS Office. The position requires residing in the area or willingness to relocate at own cost.

Qualifications

• 2 to 3 years experience in Funeral / Life Insurance.
• Experience in admin office work.

Responsibilities

• Administer the submissions of the Sales Division.
• Capture and scan applications.
• Upload completed supervision questionnaires.
• Prepare for weekly Sales meetings.
• Submit reports to the line manager.
• Assist clients with amendments, cancellations, and claims.
• Manage the Branch Administrator and provide training.

Skills

Excellent communication skills in English

Customer service experience

Typing speed of 25 words per minute

Knowledge of MS Office

Additional languages (Xhosa / Afrikaans / Zulu)

Education

Grade 12 or similar qualification

Tools

MS Office (Excel, Word, Outlook)

Job description

Overview

Worcester Regional offices of an Insurance Group requires the services of an experience Admin Manager.

Residing in the area or willing to relocate at own cost to the area.

Responsibilities

• Administer the submissions of the Sales Division
• Ensure that applications are captured and scanned
• Completed supervision questionnaires are scanned and uploaded.
• Prepare for weekly Sales meetings by ensuring that application and contract stock
• Submit weekly and monthly reports to the line manager
• Assist with clients where necessary including, but not limited to amendments, cancellations, claims and any general query.
• Effectively manage the Branch Administrator and provide training where required.

Qualifications

• Grade 12 or similar qualification is essential.
• Excellent communication skills in English is essential
• Additional languages will be advantageous (Xhosa / Afrikaans / Zulu etc)
• 2 to 3 years’ proven work experience in Funeral / Life Insurance
• Admin office work and customer service experience
• Experience with MS Office, especially Excel, Word and Outlook are required.
• Must have a minimum typing speed of 25 words per minute.
• RE5 (desirable)