Admin Manager Retail - iStore Pretoria Region

Admin Manager Retail - iStore Pretoria Region

iStore is the home of everything Apple and Africa’s largest Apple Premium Reseller, with over 30 physical and online stores across Africa. We provide expert advice, Apple Authorized Repairs, Business, Education, training, and technical support for all things Apple.

As an iStore Admin Manager, you will be responsible for leading teams, providing supportive feedback, and ensuring a positive experience for both team members and customers.

Your responsibilities include ensuring that the back-of-house iStore operations run effectively, efficiently, and optimally, while minimizing overall business risk by adhering to all iStore policies, processes, and standard operating procedures (SOPs).

You will focus on enhancing operations and continuously reviewing systems and processes to align with best practices for the business.

Requirements:

• A completed Matric certificate (Tertiary qualifications are advantageous)
• 5+ years of experience leading teams in a complex and high-turnover environment
• Retail operations experience and knowledge
• Matrix management skills to facilitate cooperation across business functions
• Ability to work in a fast-paced environment, with a desire to learn quickly, and adaptability while thinking strategically
• Proven track record of delivering excellent customer experiences
• Proven ability to drive store targets and results