Admin Manager Mokopane

Massdiscounters t/a Game and Dionwired; Limpopo; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail chain in Limpopo is seeking a department manager to achieve sales and growth targets. The ideal candidate will have at least 3-5 years of management experience in retail, a strong grasp of customer service, and proven leadership qualities. Key responsibilities include managing operations, ensuring compliance with company policies, and driving customer satisfaction. This position offers an opportunity to lead a dynamic team in a challenging retail environment.

Qualifications

• 3-5 years of management experience at a middle management level in a retail environment.
• Proven ability to lead and supervise in a high-pressure environment.
• Strong adherence to principles and values.

Responsibilities

• Achieve sales, growth and margin targets through effective management.
• Implement and maintain operational standards and company policies.
• Drive customer service excellence throughout departments.

Skills

Leadership

Decision Making

Planning and Organizing

Customer Service

Commercial Orientation

Education

Grade 12

Retail Management Qualification

Tools

SAP

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Responsibilities

• To achieve all relevant sales, growth and margin targets through effective management of the department.
• To contribute to the effective implementation of departmental, store and company strategy
• Implement and maintain all required operational standards (merchandising, ticketing, housekeeping, stock availability, service levels, and care for stock, stock profiles, pricing, promotional planning and execution, staff dress codes, safety, customer service levels) as well as company policies and procedures in the store.
• Ensure market awareness by doing ongoing analysis of market trends, competitors and customer’s needs and initiate action arising out of the analysis.
• Drive customer service excellence throughout your departments.
• Manage people by reflecting the company vision and values in your leadership practices.
• Manage performance to meet operational and financial objectives.

Requirements

Minimum Academic, Professional Qualifications & Experience required for this position

• Grade 12 (minimum)
• Retail Management qualification would be an advantage
• Minimum 3-5 years management experience at a middle management level in a retail environment
• SAP + BI experience advantageous
• Computer literate in MS Word, Excel and Outlook
• Proven ability to lead and supervise
• Strong adherence to principles and values
• Proven ability to make decisions and initiate action
• Planning and organizing skills
• Proven ability to deliver results and meet customer expectations
• Proven ability to cope with pressure and setbacks
• Proven track record in achieving personal work goals and objectives
• Strong entrepreneurial and commercial orientation

Employment Equity Policy Requirements may be applicable

If you don`t hear from us within 14 days please consider your application unsuccessful.

Application closing date: 22 July 2025

Contact person for further information about this vacancy/forwarding of application:

Massmart is an equal opportunity employer and encourages all people including people with disabilities to apply for the role. Due to the volume of applications we receive, should you not hear from us within 14 days of your application, kindly consider your application unsuccessful.

"Please note that only the following information is required in your CV:"

Contact details (email and contact number); Full name; Date of birth; Race; Gender; Disability status; Location (Current city/town of residence); Qualifications and training; Work experience; Memberships (if any); Personal and technical skills, including computer literacy."

Note that by responding to this application and providing your personal information, you confirm your express and informed consent for Massmart Holdings Limited and all its subsidiaries and all affiliated companies (“Massmart”), to process your personal information in order for Massmart to consider your application for this position. All Personal Information that you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period. To read more about our privacy policy and how we process your information, please visit https://www.massmart.co.za/privacy-policy