Admin Coordinator - Mbombela

Intercare Group; Mpumalanga; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading healthcare company in Mpumalanga seeks an Admin Coordinator to enhance patient administration and customer service. The role requires strong office management skills, experience in healthcare, and proficiency in relevant systems. Join a dynamic team focused on making a difference in people's lives.

Qualifications

• Minimum qualification: Grade 12.
• 2-3 years' experience in office administration.
• Healthcare industry experience is advantageous.

Responsibilities

• Manage patient administration processes and customer service.
• Oversee billing information and stock management.
• Lead receptionist staff and manage practice in absence of manager.

Skills

Customer service

Problem identification

Stock management

Office administration

Computer proficiency

Education

Grade 12

Degree or diploma

Tools

GoodX system

MS Office 365

Job description

ABOUT

Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.

Intercare Mbombela Medical and Dental Centre, situated in Mpumalanga Province, seeks to recruit an Admin Coordinator. The focus of this position is to provide professional customer service by facilitating the patient administration process.

CRITICAL OUTPUTS

• Assess billing information and ensure correctness.
• Actively maintain stock management processes.
• Regularly maintain and review GOODX and SWITCH system set-up.
• Manage main receptionist staff members and rostering.
• Ensure maintenance of office equipment.
• Ensure that all accounts are properly followed up.
• Effective problem identification by utilizing the age analysis.
• Daily cash–up control and banking processes.
• Managing of all patient accounts and all functions relating to it.
• Responsible for managing the practice in the absence of the practice manager.

REQUIREMENTS

• Minimum qualification: Grade 12
• A degree or diploma will be advantageous
• 2-3 Years' experience within office administration environment
• Previous experience within the healthcare industry advantageous
• GoodX system experience will be advantageous
• Computer proficiency essential
• MS Office 365 experience will be advantageous

If your personal purpose is aligned to our purpose and your values fit in with our value system, please apply. We encourage Diversity of Thought, and we welcome people to build and add to our culture.

All applications can be submitted onhttps://intercare.simplify.hr/
The successful incumbent will be expected to commence employment on the 27 August 2025 (TBC).

If you are not contacted within 6 - 12 weeks of the closing date please regard your application as unsuccessful.