Admin Controller (45hr) - American Swiss - Galo (Botswana)

Admin controllers provide admin support to their store, by assisting the Store Manager with reporting and stock management. This role is perfect for individuals who are passionate about retail and enjoy process-driven duties, which require attention to detail.

Your key responsibilities will be:

• Assisting the Store Manager with stock take & store administration
• Monitoring and analyzing stock movement within the store
• Implementing risk management procedures, which mitigate stock losses and shrinkage.
• Ensuring compliance with all administration, systems, and reporting procedures
• Extracting store reports to analyze store turnover and stock performance
• Understanding and presenting information to the Store Manager
• Organizing and maintaining in-store filing systems
• Monitoring and controlling cash or transactional activities to ensure processes are followed
• Upholding in-store safety and security procedures.
• Processing customer transactions via active retail system (POS)
• Identifying customer needs through professional engagement and communication.
• Establishing customer loyalty by promoting cash reward programs.
• Taking initiative to improve customer experience and satisfaction.
• Adhering to visual merchandising principles and following housekeeping procedures
• Continuously taking on opportunities to develop your own selling skills and product knowledge.
• Working within a team to meet sales targets and implement store objectives.
• Remaining in sync with the latest fashion trends.

To deliver the above, you must have the following:

• A minimum of 3 years retail or admin experience
• Able to communicate in a professional manner.
• The ability to plan and organize.
• An interest in fashion
• Good administration ability.
• A passion for excellent customer service and sales environment