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A leading retail company in South Africa is looking for a Stock Controller to maintain inventory accuracy and provide excellent customer service at their Drive-Thru. The role requires overseeing stock management, ensuring adherence to policies, and executing daily stock controls. Candidates should have good organizational abilities and be able to work under pressure while delivering exceptional service.
Purpose: To ensure and maintain an efficient service, this includes following the cash register S.O.P’s, as well as Reception/Receiving duties in conjunction with maintaining the S.O.P’s that are aligned to this field, that results in an increase in customer satisfaction and continuous growth of the business
KEY RESPONSIBILITIES:
• Oversee and control daily, weekly, and monthly stocktakes and cycle counts across multiple departments in line with scheduled plans.
• Enforce company policies and procedures consistently to ensure operational compliance.
• Accurately receive, dispatch, and record stock as per supplier invoices.
• Investigate stock discrepancies and collaborate with stock controllers across branches to reconcile physical and system stock.
• Review and verify credit slips either at management’s request or by own initiative when variances arise.
• Verify and manage internal stock deliveries, ensuring they are correctly placed in delivery cages and booked out to the correct driver.
• Ensure all items are properly scanned before being sent to their respective departments to maintain inventory accuracy.
• Review and verify credit slips either at management’s request or by own initiative when variances arise.
• Coordinate the dispatch of stock to relevant departments efficiently.
• Assist in the Drive-Thru as a Cashier, ensuring excellent customer service and transaction accuracy.
• Responsible for housekeeping of work area.
•Participate in perpetual stock takes.
•Perform any work-related tasks as delegated by superior.
REQUIREMENTS:
• Matric or x3 Completed Intercept courses equating to total of 120 credits
• 1 Year minimum experience in a similar role
• Brights Induction (service excellence)
• Good customer service and Interpersonal skills
• Awareness & Vigilance
• Ability to handle pressure
• Numerical skills
• Ability to work in a team and independently with minimal supervision
• Exceptional organisational ability, high attention to detail and ability to multi-tasks
• Willing to work flexible hours and holidays to meet the needs of the business