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Emporium Human Capital; Centurion; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading electronics distribution company in Centurion is seeking a Technical Operations Manager to oversee their technical department and operations. The successful candidate will manage training, ensure product knowledge, and support a team of technicians to deliver high-quality services. Candidates must have at least 10 years of operational management experience and a relevant degree in electronic engineering or computer science.

Qualifications

• Minimum of 10 years of Operational Management experience.
• BTECH or NHD in Electronic Engineering or Computer Science.

Responsibilities

• Oversee the technical department and operations.
• Manage training and ensure product knowledge for the team.
• Ensure high client support through operational management.

Skills

Operational Management

Technical Knowledge

Team Management

Training Delivery

Product Knowledge

Education

BTECH in Electronic Engineering

NHD in Computer Science

Job description

Electronics Distribution requires a Technical Operations Manager to oversee the technical department and operations.

Position Info :

Technical Service Manager (POS25134 / POS25133)

Location: Centurion

Market Related

Our company is seeking a Technical Operations Manager to manage the technical department, operations, training, and ensure the team has the appropriate product knowledge and solutions.

Experience Required :

• Minimum of 10 years of Operational Management experience
• BTECH or NHD in Electronic Engineering or Computer Science

Operational Management of Technical Services (B2B):

• Managing the delivery of training to staff & clients
• Managing internal technical systems
• Managing ICT services
• Managing Team Leaders, Product, and Service Delivery Technicians (max span of control: 6)

Areas of Responsibility :

• Technical Department
• Product Knowledge and Solutions
• Operational management of the Technical Department to ensure high client support
• Managing Product Specialist for best practice design of security solutions
• Ensuring technical staff and sales engineers are competent

Training Role :

Operational Management of Training and Training Academy

• Managing marketing and sales staff training
• Managing counter sales and telephonic support training
• Managing client training on product knowledge

Closing Date :

30 May 2025

Please submit your CV if you meet all requirements, referencing Technical Service / POS25134 / POS25133.

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