Activator, Learning, People & Culture, CIB

Standard Bank Group; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading financial services provider in Johannesburg is seeking a Learning and Development Specialist to support workforce experiences by activating learning solutions. The candidate will analyze data, provide insights for workforce improvements, and engage with various stakeholders to enhance learning uptake. Required qualifications include a relevant degree and 3-4 years' experience in Learning and Development. This role offers the opportunity to contribute significantly to a transformed learning environment.

Qualifications

• Minimum qualifications include a degree in Human Resources Management, Behavioural Science, Social Science, or Commerce.
• 3-4 years’ workplace experience within Learning and Development.
• Experience in administering processes related to attendance and feedback evaluation.

Responsibilities

• Support a positive workforce experience by activating learning solutions and programmes.
• Analyze and integrate data, submitting reports to support workforce insights.
• Help business and CoE leaders shape decisions aligned with a digitally driven strategy.

Job description

Company Description

Standard Bank Group is a leading Africa-focused financial services group and an innovative player on the global stage. We offer a variety of career-enhancing opportunities and the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals to businesses of all sizes, high net worth families, and large multinational corporates and institutions. We are passionate about creating growth in Africa, bringing meaningful value to our clients and communities, and creating a sense of purpose for our employees.

Job Description

To support a positive workforce experience by activating learning solutions and programmes conducted internally and by external providers. This includes providing feedback to allow the Learning Centre of Excellence (CoE) to proactively manage and engage employees within a transformed environment. The role also involves analyzing and integrating data, submitting reports to support workforce insights, and helping business and CoE leaders shape decisions aligned with a digitally driven CoE strategy and philosophy.

Qualifications

Minimum qualifications include a degree in Human Resources Management, Behavioural Science, Social Science, or Commerce.

Experience Required

• 3-4 years’ workplace experience within Learning and Development, with evidence of contribution to People & Culture practices.
• Experience in administering processes related to attendance, feedback evaluation of learning events, and supporting L&D initiatives.
• Experience collaborating with learning activators and partners to analyze learning data and increase learning solution uptake.
• Understanding of digital learning ecosystems and technology integration.
• Experience in data capturing for reports on training categories, costs, venues, and other parameters.
• Knowledge of Learning Governance, Risk, Regulatory, Prudential & Compliance standards.
• Financial management experience in L&D, including invoice processing and monitoring via systems like Coupa.
• Experience supporting digital governance standards and system performance reporting.
• Monitoring software licenses/subscriptions for optimal utilization.
• Experience supporting learning partners and providing administrative support to delegates.
• Customer service experience, with effective communication and attention to detail in addressing learner queries.

Additional Information

Behavioural Competencies

• Articulating Information
• Checking Things
• Developing Expertise
• Embracing Change
• Establishing Rapport
• Examining Information
• Following Procedures
• Managing Tasks
• Meeting Timescales
• Providing Insights
• Team Working
• Upholding Standards

Technical Competencies

• Efficient Learning Operations
• Knowledge of P&C Policies & Procedures
• P&C Operations
• P&C Process Improvement
• Teaming
• Workforce Data Analysis