Accreditation And Quality Assurance Compliance Manager

MANCOSA; Durban; On-site; ZAR 600,000 - 900,000; Full time

Job summary

MANCOSA, a DHET registered and CHE accredited private higher education distance learning provider, invites applications for an Accreditation and Quality Assurance Compliance Manager to support curriculum development and manage professional body accreditation processes.

You will oversee regulatory compliance, maintain accreditation records, track conditions and deadlines, and coordinate with regulators and internal stakeholders to safeguard program quality throughout lifecycle.

Qualifications

• At least 3 years higher education work experience with curriculum and regulatory compliance.
• Prefer 5+ years higher education work experience with curriculum and regulatory compliance.
• Knowledge of SAQA, DHET and CHE requirements (e.g. CHE Accreditation Criteria, HEQSF, HEPS).
• Experience with responding to conditions and representations from regulatory bodies.
• Excellent oral, verbal and written communication skills.
• Excellent consultation and engagement skills with stakeholders.
• Strong planning, organizing and negotiating abilities.
• Experience with chairing meetings.
• Ability to adapt to technological systems and digital QA tools.
• Advanced research skills and data integrity focus.
• Deadline-driven and process-oriented mindset.
• Demonstrates integrity, honesty and attention to detail.
• Creative and innovative approach; ability to work under pressure.

Responsibilities

• Design curriculum for new formal and short learning programmes in line with regulatory standards.
• Manage development and submission of responses to regulator conditions/representations.
• Identify, develop and submit professional body applications.
• Oversee QA compliance, prepare for site visits and CHE audits.
• Maintain accreditation records and track deadlines and commitments.
• Coordinate SERs and QA processes for accreditation, reviews and regulatory processes.
• Collaborate with stakeholders on data management and quality improvements.

Skills

Programme curriculum design

Regulatory body requirements

Regulatory submissions

Communication skills

Stakeholder engagement

Planning

Chairing meetings

Technology adaptability

Research skills

Deadline orientation

Integrity

Detail oriented

Creativity

Pressure handling

Job description

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available:

Accreditation and Quality Assurance Compliance Manager

CORE PURPOSE

To provide management and support to the Curriculum Development and Management Department by assisting with the various processes associated with the programme development and submission of new formal and short learning programmes; the application for professional body accreditation/recognition; and the development and management of responses to new programme conditions received from regulatory bodies to ensure that MANCOSA meets its strategic objectives and goals.

The role will also support Quality Assurance (QA) compliance by monitoring adherence to regulatory, accreditation and institutional requirements; maintaining accurate accreditation and compliance records; tracking conditions, commitments and submission deadlines; and supporting the implementation of corrective actions where required. This includes ensuring that programmes continue to meet applicable quality standards and regulatory requirements throughout the accreditation and programme lifecycle, thereby supporting MANCOSA in meeting its strategic objectives and goals.

CORE FUNCTIONS INCLUDE

Management and Administration

• Manage the development of new programme curriculum in line with the Institutions’ strategic vision, mission and goals
• Manage the staff within the department, and manage the staff Key Performance Indicators (KPI)
• Prepare and manage budgets
• Chair Programme Advisory Committee (PAC) and Programme Design, Development and Review Committee (PDDR) meetings pertaining to new programme development and professional body accreditation
• Build excellent relations with all internal and external academics, stakeholders and service providers

New Full and Short Learning Programme Development and Professional Body Accreditation

• Design curriculum for new formal and short learning programmes in line with Regulatory Bodies’ standards and criteria
• Manage the development and submission of responses to conditions and/or representations to regulators
• Identify, develop and submit professional body applications

Regulatory Bodies and Quality Compliance

• Prepare for and ensure attendance at any site visits relating to the academic programmes
• Actively participate in CHE audits and site visits together with the other members of Management
• Participate in Regulatory Body activity
• Maintain regulatory compliance in all activities
• Oversee preparation and participation in accreditation, re-accreditation, and regulatory audits and site visits
• Effective implementation of Quality Assurance Framework, HEQSF and all regulatory compliance
• Oversee the development, maintenance, and continuous improvement of the MANCOSA Digital Quality Management System
• Collaborate with stakeholders regarding institution’s data management framework to ensure data integrity and support decision-making
• Contribute to institutional initiatives and processes aimed at achieving and maintaining the regulatory, academic and quality assurance requirements associated with university status
• Coordinate, develop and quality assure institutional and programme-level Self-Evaluation Reports (SERs) required for accreditation, review and regulatory processes.
• Ensure that SERs are comprehensive, evidence-based and aligned with the relevant criteria, standards and requirements of regulatory and professional bodies.

Qualifications

EXPERIENCE

• Essential experience: At least 3 year’s higher education work experience, and understanding of curriculum and regulatory compliance
• Preferred experience: At least 5 year’s higher education work experience, and understanding of curriculum and regulatory compliance

RELATED KNOWLEDGE, COMPETENCIES AND SKILLS

• Knowledge of programme and curriculum design for new programme applications
• Knowledge of regulatory body requirements (e.g. SAQA, DHET and CHE) and essential documentation (e.g. CHE Accreditation Criteria, Higher Education Practice Standards (HEPS, Quality Assurance Framework (QAF), Higher Education Qualification Standards (HEQSF)
• Experience with responding to conditions and representations from regulatory bodies
• Excellent ora, verbal and written communication skills
• Excellent consultation and engagement skills with appropriate stakeholders
• Planning, organising and negotiating skills
• Experience with chairing meetings
• Ability to adapt to technological systems
• Advanced research skills
• Deadline driven and process orientated
• Integrity and honesty
• Detail oriented
• Creative and innovative
• Ability to work under pressure

General

• Required to work overtime when necessary
• Travel when required
• Attendance of external meetings, workshops, conferences etc.