Accounts Receivable Specialist (Healthcare Industry)
We are seeking a detail-oriented and experienced Accounts Receivable Specialist to join our healthcare finance team. The ideal candidate will have a strong background in managing medical billing, patient accounts, and insurance claims, with proven expertise using QuickBooks . This role requires excellent communication skills, accuracy, and a commitment to maintaining patient confidentiality and compliance with healthcare regulations.
Working hours : 3pm to 11pm (SA time to accommodate our USA business hours)
Key Responsibilities :
Billing and Invoicing :
Generate accurate invoices for patient services, insurance claims, and third-party billing.
Verify patient information, insurance details, and coding accuracy before invoicing.
Payment Processing :
Record and reconcile payments from patients, insurance companies, and other payers in QuickBooks.
Apply payments to patient accounts and update records accordingly.
Claims Management :
Track insurance claim submissions, payments, and denials.
Follow up on outstanding insurance claims and appeal denials as needed.
Account Reconciliation :
Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.
Investigate and resolve discrepancies and billing errors.
Patient Account Management :
Respond to patient and insurance inquiries related to billing and account status.
Assist with setting up payment plans and managing outstanding balances.
Financial Reporting :
Prepare and distribute aging reports and other accounts receivable reports.
Monitor and report on key performance indicators related to collections and revenue.
Compliance and Confidentiality :
Adhere to HIPAA regulations and company policies regarding patient information.
Ensure all documentation meets healthcare compliance standards.
Qualifications :
Education : Diploma or degree in Accounting, Finance, Healthcare Administration, or a related field.
Experience :
Minimum of 2-3 years of experience in healthcare accounts receivable or medical billing.
Hands-on experience with QuickBooks and healthcare billing software (e.g., Epic, Cerner, Medisoft).
Skills :
Strong knowledge of healthcare billing procedures, insurance claim processing, and patient account management.
Excellent attention to detail and accuracy.
Strong analytical and problem-solving abilities.
Effective communication and customer service skills.
Proficiency in Microsoft Excel and other Office applications.
Certifications : Certification in medical billing and coding is preferred (e.g., CPC, CPB).