Accounts Receivable Controller

DFA; Johannesburg; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading company in Johannesburg is seeking a dedicated professional to manage billing tasks, resolve customer queries, and ensure timely collections. The role involves accurate billing, cash flow forecasting, and maintaining customer accounts while adhering to compliance standards.

Responsibilities

• Verify and batch billing tasks from source systems.
• Communicate with customers to resolve billing queries.
• Follow up to ensure customers pay within terms.

Job description

Main Purpose

To verify, resolve, consolidate, and collect on all amounts outstanding for DFA Customers.

Accountabilities & Responsibilities (Key Performance Areas & Tasks)

Accurate, complete, and timely billing

• Verify and batch billing tasks from source systems to the billing system.
• Ensure completeness and accuracy of billing tasks within timelines.
• Meet reporting requirements related to billing tasks.
• Obtain a bill run to create invoices.
• Ensure that all customers receive their invoices.

Resolving queries

• Communicate with colleagues, management, customers, and others in line with DFA Values and Customer Experience as key focus areas.
• Ensure all billing queries/credit requests are actioned within the allocated KPI, with minimal credit notes due to billing errors.
• Meet with internal and external customers regularly to resolve account queries, avoid non-payment, and prevent unnecessary credit notes.

Cashflow forecasting and cash collections

• Follow up to ensure all customers pay within DFA payment terms.
• Confirm payments timely for accurate forecasting.
• Maintain customers within the current ageing bucket.
• Escalate non-paying customers and follow necessary processes and policies.

Reporting

• Manage age analysis reporting and customer account management.
• Fulfill specific internal or external customer reporting requirements.
• Reconcile customer accounts.
• Manage daily customer account activities (invoicing, collections, queries).

Miscellaneous and General

• Perform other duties as assigned.
• Ensure compliance with internal and external audit requirements.