Accounts Receivable Controller

Recru-it; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

An established company in Johannesburg is seeking a Credit Management Specialist to manage collections, allocate debtors' deposits, and maintain customer relationships. This role requires 3-5 years of experience in credit management, strong accounting knowledge, and excellent communication skills. The ideal candidate will have a credit management qualification and be proficient with accounting tools and principles. Join a dedicated team focused on achieving financial goals while providing excellent customer service.

Qualifications

• 3-5 years experience in a credit management environment.
• Sound knowledge of accounting principles (debits and credits).

Responsibilities

• Responsible for achieving collection targets.
• Allocate debtors deposits.
• Send customer invoices and statements.
• Resolve customer queries on time.

Skills

Computer skills

Advanced Excel

Proficiency in SAP

Communication skills

Reconciliation skills

Education

Credit Management qualification

Matric

Job description

Responsible for achieving collection targets, allocation of debtors collections, sending customer invoices and resolve Customer queries on time.

Key Performance Areas :

• Achieve Collections within Debtors Days 40%
• Allocate Debtors Deposits 15%
• Sending invoices and statements to customers 20%
• Maintain Customer Relationships 15%
• Teamwork 10%

Competency Requirements for Position

Knowledge :

• Knowledge of debtors follow up function
• Sound knowledge of accounting principles (debits and credits)

Skills :

• Computer skills, including advanced Excel skills and basic proficiency in SAP
• Communication skills in English (verbal and written)
• Strong reconciliation skills

Behavioral :

• Team Player
• Numerical reasoning
• Accurate
• Problem Solving
• Matric and 3 year credit management qualification, or equivalent

Minimum Experience :

• 3-5 years experience in credit management environment

Job Grade :

Key Stakeholder Relationships

Internal

• Sales staff and management

External

• Customers, Auditors

Key Performance Areas & Indicators

Achieve Collections within Debtors Days

• Follow up, telephonically and via email, on all outstanding amounts on a daily basis - Achieve monthly collection targets
• Capture the details of all follow-up calls and commitments to pay from Customers in required format - Personal contact with Customers - All details captured e.g. date, PTP amounts, balances)
• Arrange monthly debtors meeting with sales and finance teams - Minutes kept of agreed action steps
• Send out monthly age analysis to Sales managers - Accurate, relevant
• Advise Financial Manager of all invoices not paid within 90 days, and work with sales and finance on collection - Accurate, relevant - To be escalated by 25th of every month
• Obtain authorisation to issue suspension notice on accounts in arrears and notify Customer, NOC and Sales managers - Arrear accounts suspended
• Work closely with Contract Managers on Customer accounts in arrears - Accurate feedback on a weekly basis

Allocate Debtors Deposits

• Review daily bank statement and allocate payments - Accurate capturing and allocate daily
• Request required documents from Customers e.g. remittance advice All documents obtained
• Allocated payments based on remittance - Accurate capturing and allocation
• Check debtors discounts and rebates against Customer file - Verification of all information
• All adjustments or journals to be authorised by Financial Manager - Authorisation obtained

Send invoices and statements to customers

• Send out adhoc invoices and credit notes as soon as they are ready - Accurate information, within deadlines
• All monthly re occurring invoices to be send on the 15th of every month - Accurate information, within deadlines
• Obtain confirmation from Customers of receipt of invoices - Proof of Customers confirmation available
• Verify all required reports are sent along with the invoices - Accurate information, within deadlines

Maintain Customer Relationships

• Send new Customer confirmation to Sales department - Before first transaction is processed
• Complete updated, accurate fields in Contract file - Accurate information
• Send documents to Customers when requested i.e. credit notes, invoices and statements - Feedback from Customers
• Obtain written consent from Customer for any changes or updates - Customer feedback
• Resolve all Customer queries in a friendly manner and as timeously as possible - Feedback from Customers
• Maintain an accurate, up to date history of all queries - Available, whenever requested
• Send Suspension letter for overdue accounts, once all other follow up actions have been exhausted - Suspension letters to be approved by the Financial Manager

Teamwork

• Work with colleagues to achieve overall team goals - Demonstrate willingness to assist others
• Highlight problems and work with team to find solutions - Suggest solutions instead of problems
• Take personal ownership of problems - Go the extra mile for the Customer