Accounts Receivable Collections Pro

RemoteVA; Charlestown; On-site; ZAR 180,000 - 240,000; Full time

Job summary

RemoteVA is seeking a confident Collections Specialist to join our bookkeeping team. You will contact clients about outstanding invoices, follow up on past-due balances, and negotiate payment plans while maintaining positive client relationships.

The role requires strong English communication, excellent phone etiquette, and the ability to manage multiple accounts with accuracy and professionalism. QuickBooks experience is a plus in this fast-paced position.

Qualifications

• Experience in collections, Accounts Receivable (A/R), or customer service.
• Excellent verbal and written English communication skills.
• Strong phone etiquette and confidence in handling collection calls.
• Ability to communicate professionally and build positive client relationships.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and accounting software (QuickBooks experience is a plus).
• Ability to work independently and manage multiple accounts effectively.

Responsibilities

• Contact clients via phone and email regarding outstanding invoices and overdue accounts.
• Follow up on past-due balances and negotiate payment arrangements when necessary.
• Maintain accurate records of collection activities and payment statuses.
• Respond to client inquiries regarding invoices, payments, and account balances.
• Coordinate with the bookkeeping team to resolve billing discrepancies.
• Monitor Accounts Receivable aging reports and prioritize collection efforts.
• Maintain professionalism and provide excellent customer service during all client interactions.

Skills

English communication

Phone etiquette

Organization

Independent work

Tools

Microsoft Office

QuickBooks

Job description

RemoteVA is seeking a confident Collections Specialist to join our bookkeeping team. You will contact clients about outstanding invoices, follow up on past-due balances, and negotiate payment plans while maintaining positive client relationships.

The role requires strong English communication, excellent phone etiquette, and the ability to manage multiple accounts with accuracy and professionalism. QuickBooks experience is a plus in this fast-paced position.